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February 2024 by David Cueva
Can’t get a hold of this place whatsoever do business at any other location
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February 2024 by Amanda Jimenez
Worst customer service
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December 2023 by Carlos Cordova
Horrible customer service. Security guard looked like he's hungover. Very unprofessional and staff just stare at you instead of being welcoming
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October 2023 by Ere Van
By far the worst customer service i have experienced buying a phone. I felt like i was at the DMV. They just dont care, its that simple.
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July 2023 by Mikey Diab
Great employee's very helpful, quick service I was in n out within 30min
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June 2023 by Kayla B.
Don't go to this Verizon it's a corporate they will literally mess you up so badly. They'll screw you over I'm not joking take your money and go to a different verizon!!
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May 2023 by S Kumar
Horrible customer service. Verizon sells you their plan and no one to help...even the sales person tells on your face that they cannot help...go back to the store where u purchased your phone. They are sitting there but don't want to help with Verizon service.I am going back to T mobile and returning their phone, still in probation period.
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May 2023 by gail t.
No person answers phone, they're all androids. Can't ask any questions about anything except if you're joining them.
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May 2023 by Igor B.
I have been a Verizon customer for several years now, and I have always been impressed with the level of service and quality of their products. From their wireless service to their internet and television offerings, Verizon consistently delivers a top-notch experience.Their wireless network is one of the most reliable and expansive in the country. I never have to worry about dropped calls or poor signal strength, even when I'm in remote areas. Their internet service is lightning-fast and dependable, making it easy for me to work and stream my favorite shows without interruption.But what really sets Verizon apart is their commitment to customer service. Whenever I have had an issue or question, their customer support team has been incredibly helpful and responsive. They always take the time to listen to my concerns and work with me to find a solution that meets my needs.In addition, Verizon is constantly innovating and introducing new products and services that enhance my overall experience. From their smart home products to their streaming television service, Verizon is always at the forefront of technology.Overall, I would highly recommend Verizon to anyone looking for reliable, high-quality telecommunications services with excellent customer support. Five stars all around!
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March 2023 by Billy B.
This store deserves no stars but forced to leave 1. we were greeted today by"PABLO!" who was incredibly rude and unprofessional, he was trying to belittle me and was speaking over me and finally had to tell him to "be quiet and let me speak" On another occasion my son went in and he called him a scammer!, our intention was to get a new phone (possibly) and get a pin from our account to maybe move to T-Mobile. He made the decision easy!! myself and 4 of my kids switched to T-Mobile.. get this guy out of customer service he has no business working with the public.
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March 2023 by Rosalinda Moreno
Amazing customer service and support i really loved the. Experience there
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January 2023 by Joseph W.
I love this place before. The salesperson always help you no matter but now they have problems and will not help you on any thing if you want to find out thing the salesman is no good customer is always good. Customer service is no good in this place walk away to other place better.
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January 2023 by Shem S.
0 star if posible!!! Very bad customer service. Unprofessional sales reps. GM or DM sould be aware or do something about it, as this location is pulling down the image of the company with them. Will never go back to this location again. Porter Ranch location is always friendly and polite.
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December 2022 by Jacklyn Q
I place a order with Verizon over the phone for store pick up, and i never thought it was going to be a mess but when i went into the store the customer service everyone at the store give was SPECTACULAR nothing less than AMAZING even though I was there for hrs they did everything in their power to help me and follow up after to make sure everything was ok. I will definitely recommend this place their customer service is Amazing ❤️.
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December 2022 by Miss Escobar
Very friendly customer service by Fernando he was very patient with me and my sister, because we were asking so many questions. I switched over to Verizon from tmobile.I also got a good deal overall and I got a $350 gift card!! :)
