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March 2024 by Spartan
I have noticed that the people who work at this location are racist ?
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March 2024 by Jackie D.
The poorest customer service ever by a manager & a cashier. I was unable to order the Tender Meal for 2 ($22.99) for this location online even though their website is advertising tenders for this location.Called in, and told this to the gentleman that answered the phone, which he then apologized & offered to place my order over the phone. When he gave me the total, it came to $28.79. I asked him why it was so much since online the meal is priced at $22.99 plus tax = $25.17.He placed me on hold, then several minutes later a manager came to the phone. He then told me that he tried placing a tender order himself & could not & he added that he didn’t know what the issue was with THEIR location.However, he assured me that he would honor the $25.17 and would provide me a discount. When I showed up the manager was on his personal phone & so the cashier Briana rang me up for $28.79. I explained to her that I had spoken to the manager over the phone & so she begins speaking to him in Spanish & now they’re both trying to give me 10% off. Even with that “discount,” it was still over their online price. At the end, I paid $24.47 & Briana kept insisting that her manager told her that the ordering online WAS working. I told her it was not because I tried it on my phone while there & she got defensive & a bit rude & to “tell him” not “me.” It was embarrassing that she spoke to me that way considering there were other customers waiting. There was no need for that while the manager kept talking on his personal cell phone in the back. My fries were completely stone cold & so were some of my wings. Never again will I order from this location.
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March 2024 by G PB
I try and avoid Wing stop ! But because I love wings so much I always come back. But I do know not everybody knows how to cook wings , I am all about seasoning and flavours . But My goodness this particular wing stop just doesn’t taste right and good . It’s almost like they overpowered the wings with the sauce you order . But because I know flavours I can easily tell that it has no taste.Just don’t order here or waste your MONEY! That you work hard for . And they can’t spell Grace correctly lol because I still don’t know who greys is . lol
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February 2024 by sheila cruz
I finished ordering at 4:39pm and I got my food at 5:35 pm. They made me wait 56 minutes for my food and every time I asked when my food was ready the lady kept on telling me 10 minutes.
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February 2024 by Anna R.
Very bad service, I placed my order at 2:00 pm, they gave me time until 4:20 pm to pick up and my order was not ready.
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January 2024 by Strong
Old classic attractive atmosphere inside the wing stop restaurant, good helpful staff, delicious food, and by the way, there is a restroom where you can wash your hands before eating. You can come order food in a restaurant and eat here. The restaurant has seating, you can order food through an app or call and have it delivered to your home, which is sometimes a necessary option when there is no free time to visit the restaurant.
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January 2024 by carlos juarez
Good attention from staff ?
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January 2024 by Arman Harutyunyan
They are very rud and not professional I try to order for new year I called before they said they are working until 12-am but they lied to
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January 2024 by Daniel Hernandez
12/29/23 Totally disastrous service, I asked for my order 3 times and they did not deliver it after an hour waiting in the lobby and then they have it detained there and they want to deliver it to me cold and it is not what I asked for the fat man answers with an attitude and says that I have to wait one more hour if I want the food fresh after an hour and a half, wait, they are always talking or doing other things and not at work
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December 2023 by Harutyun S.
If I could give this place 0 stars I would. My order took almost an hour. All the while I waited and not one staff member informed me that my order will take 45 minutes. They weren't even apologetic when I asked how much longer my food will be. They just said they're working on it and gave me an attitude. I don't understand how this business runs. Do they have a supervisor or manager on staff that can help run this location smoothly and at least offer some sort of customer service. Poorly trained staff who doesn't know how to interact with customers. When they finally had my order ready, they just placed it on the counter and didn't even acknowledge me. Unbelievable, if my staff behaved like that I would be livid as a business owner. Horrible service and the hair on my food was the icing on the whole experience. What a disappointment. Guess if you raise a concern about your order being delayed, you'll get the same service and probably placed the hair in my food on purpose. Shame on wing stop and your staff. Waste of money because the food went straight to the trash. Train your staff in proper customer service and proper food handling...
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December 2023 by David Perezz
They have alot of Roaches and employees that work in slow motion.
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November 2023 by Yuliana Cruz
Terrible service, long wait when there was no
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November 2023 by Lizbeth S.
I love Wingstop and this is always my favorite place to come but they messed up my order so many times that I always complain and they give you a face when you do, knowing that they messed up my order.Last night I placed an order through the phone when I came inside after 30 min had passed I asked if it was ready and the guy said yes almost..I give it another 20 min and I ask again he's like "what's your name again " " give me a couple more minutes " turns out my receipt got lost and he had to take my order all over again I was super upset because I waited so long and I was starving I go home and it was the wrong order...I'm furious they never get my order right
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November 2023 by L. A.
I stopped by and picked up a 10pcs Boneless wings, (5pcs Louisiana Rub / 5pcs Hickory Smoking BBQ) for my dinner, it was tasty.The place was kept clean, the cashier was friendly and professional.I noted that the wall menu did not list the wings by piece prices, only the combo ones, even the take-Home menu did not list them.
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November 2023 by Kevin G.
The young lady by the name Linda needs a raise. She is a hardworking individual. Helping customers at the the front desk, while at the same time helping bag orders in the kitchen. 10 out of 10 work ethic. I want to reiterate that these flowers are strictly for Linda, as she made my day because I really enjoy see hardworking individuals in the field. Making my experience enjoyable. Keep up the hard work, hard work pays off. -Guy With The Glasses
