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July 2020 by Kathie B.
In preparation for an out-of-state move, we contacted several well reviewed businesses here in Chico and asked for quotes. Three of the four did come to our location and were to provide a quote. We did ask for three-four quotes due to the complexities of our move, thank you Covid, and gave everyone the opportunity to put on their thinking caps and come up with figures that made sense and wouldn't put us into one of the cardboard boxes we were moving our things with. Rich Sorenson called prior to our appointment to get a sense of the dates we were thinking about and to be the first on the planet of cell phones to ask where we were located. That never can be a good sign when you're getting ready to hire a moving company, amirite? He showed up without a mask (smack in the middle of Covid). We gave him one of our prepackaged spares since we're a first responder family. He claims he must have left it on the ground at the gas station. Nice. Asked a lot of questions. Took measurements. Seemed checked out (this isn't our first rodeo when it comes to getting estimates and moving). And then crickets. No email. No quote. No phone call. And yes, we did check our spam. Unless he was emailing in broken English from Nigeria, nothing in the spam box was from Sorenson's. I did read another review that spoke of the same net result. I feel bad for the employees who are missing out on work because their estimator is slacking off. But I can't be bothered with making a follow-up call to light a fire under the owner's son's butt when I found some phenomenal out of state movers here locally that were johnny-on-the-spot with their estimates. If you're like us and looking to move out of this godforsaken place, you might want to check out the smaller guys who are working hard to make a name for themselves.
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June 2020 by Amy Riley
This moving company was a God send!!! Not only was their quote the best but the crew was also amazing!! They were friendly, quick, and efficient. I swear it looked like they were having fun too!! Everything was packed in the truck carefully and unpacked just as delicately. They also arrived on time (well maybe a few minutes early). I would definitely use them again without hesitation. Do yourself a favor and don’t move on your own. Hire this company to do it for you. I promise you won’t regret it!!!
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January 2020 by Tatiana F.
I was impressed with the professionalism of this company. Even though there was a scheduling mixup, not their fault, staff was quick to get a crew together and met my needs on the date I originally had planned. The loading and unloading wenT without a hitch, and the final cost came under the maximum quoted. That helped my budget.
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October 2019 by breanne f.
Called and spoke in the phone with a very professional and friendly employee. They sent the owner's son out to see what we needed moved and provide an estimate. Rich was very nice and said his internet/laptop connection was down and he'd email a quote the next day. I called two days later and left a voicemail on his phone and then the following day and spoke to someone e in the office who said rich was not in but wold pass along my message. Never heard from them again. Disappointed as they're part of the Chico Chamber of Commerce and thought they'd be reputable.
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September 2019 by Ross Lemcke
Great moving job but the trucks ran into 3 trees because the weren’t being careful.
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June 2019 by Dennis Y.
great people,hard workers.hired them on 3 diffrent moves,fast & clean!
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March 2019 by LeAndra Stockwell
The 3 men that came to help us with our move 2 weeks ago were extremely fast, professional, and respectful of our belongings. They repeatedly said that they were here for us and continuously asked what they could do to help us. They made this move a lot less stressful. We will definitely recommend and use this company again. Thank you, Sorenson!
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October 2018 by Anneli V.
Sorensons was available at short notice to do an urgent move in Oroville and they ensured that enough people were assigned on the day and came prepared to do everything efficiently. They got the job done, the crew was professional, and we were satisfied with how it all went.
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July 2018 by Sam K.
We hired Sorenson to move us from Chico to Southern Nevada and they did a fabulous job arranging for a move that was slightly complicated due to the distance of the move and the apartment complexes we were moving out of and moving in to. A measure of their service and integrity as company can be shown in how they handled a damaged item in the move. When we informed them that a piece of our load was damaged, they quickly addressed the issue. Even though they (Sorenson's) did not cause the damage (a contractor was responsible) the crew at Sorenson's immediately remedied the situation. If we had to move again from Chico, we would not hesitate to use them again and we would recommend Sorenson Moving & Storage without hesitation.
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June 2018 by Katy V.
Best. Move. Ever. Sorenson worked with my schedule (very appreciated) and they packed, moved and took care of me. Everything was treated well, and I can't say enough about how smooth this move was. Thank you, Sorenson moving!! (Note: this move was two years ago, and I was just getting on Yelp so I could recommend Sorensen to a friend who is moving, and saw that my review is unfinished. Still the best move ever from two years ago, and I HIGHLY recommend Sorenson to anyone!)
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May 2018 by Beth Lamberson Warren
These wonderful and professional folks packed my drive-off moving trailer for me, and they crated three very special marble tops. When the movers on the other end unpacked the trailer, they commented that "True professionals packed this one!" Moving is so very stressful, and everyone at Sorenson's was kind, patient, funny and really helpful. Thanks gang!
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April 2018 by Robert Gordon
Sorenson did a great job moving us from Reno to the Chico area. Although we packed most of our items,there were several other things we didn't pack.They did excellent work in taking care that our items wer packed properly and were't damaged. I would highly recommend Rick and his professional crew to take on any moving task. Thank you very much for a stress free move Rick!!
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April 2018 by CJ Williamson
Thank you guys for a great experience! What a blessing this move was as it was our first not doing it ourselves! We couldn't be more pleased!
