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May 2025 by Denise Estelle
The staff is really nice.
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December 2024 by tania marquez
I used this storage for about 4 months and I had a good experience. Staff were always friendly and helpful. Units were clean and never had any issue with elevator not working. I would recommend it!
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December 2024 by Jennie Padilla
Manager Luis, was polite and friendly. Everything went smoothly . Thanks
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November 2024 by Ravi Kapoor
It has been great experience to rent at Paramount facility where we have beenprovided excellent customer service by dedicated staff deserve a pat.
we wish all suceess to A1 storage and their staff
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October 2024 by Pedro Maciel
I been in this storage facility for a long time never any issues always clean secure
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September 2024 by Maria Lopez
I am writing to express my concerns about the recent changes at this facility. Patricia, the previous manager, was exceptional and genuinely cared about the customers. However, since her departure, the quality of service has noticeably declined.
The new manager, Pablo, has shown a troubling lack of professionalism and empathy. His behavior suggests racial bias, His response to complaints seems to be an indifferent “if you don’t like it, go somewhere else.” Additionally, he often appears to act as if he doesn’t understand nor speak Spanish, despite working in a predominantly Hispanic neighborhood. Additionally, there has been a troubling increase in rent prices, which was not the case before.
The overall maintenance and cleanliness of the facility have deteriorated significantly. The restrooms are consistently dirty, the units are poorly maintained, and there is a noticeable infestation of roaches.
I hope these issues are addressed promptly to restore the quality of service and upkeep at the facility.
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July 2024 by Steebo
Helpfulness from staff.
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July 2024 by Monica Cruz
I am very satisfied with the attention they have given me in this place, Ms. Patricia is a very good manager and in her follow-up the other people, since they provide very good service and the best “The attention with which she carries out her work is very good. Thank you very much Ms. Patricia, I am very grateful.
Also very satisfied with Paul's attention.
Thank you very much for your help at all times.
“Paul”?
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July 2024 by E S
Excellent place, clean, and easy to enter, and very pleasant staff.
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July 2024 by Maria Ochua Chavez
I went back to A1 Storage after years of being away. They always have great Customer Service. Paul helped me out & was very helpful in getting me started.Thank you ?!!!
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April 2024 by Ursula Monterroso
Went in person after receiving an email my storage fees increased. This happens so often it’s stressful. I had to move 10 unit down same size. I couldn’t even downgrade because the few that were available were upstairs, that’s inconvenient. If you decide to move in get their online promo first. I missed out when I moved in, staff didn’t even give me first month free nor discounted price. Wish A1 self storage would reward those who pay on time and reconsider their high quarterly increases.
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March 2024 by Teresa Hahn
Fantastic service!!! Great prices.
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January 2024 by Celina Perez
Joaquin was friendly, approachable and very knowledgeable.
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December 2023 by Kevin Singleton
Very professional very friendly and helpful
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November 2023 by Yvonne
I like the place it's clean and the staff are professional but the one thing I don't like the price keeps rising and rising and rising every couple of months it seems like it goes up and that's bad