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December 2023 by Nicholas Schmitter
They got my car to GA quickly and made doing business with them easy!
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August 2023 by Pam Peisner
Only because I can’t give a zero. Terrible customer service. Lied to us and let us in a bind. Avoid at all costs.
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August 2023 by David Lewis Haines
It is embarrassing that DBN Transport left our RR Sport in the condition below. Buyer beware in using them; they can't handle transporting a vehicle in good condition. Sue, the owner, did not want to help and took no responsibility when presented with the pictures below. If it's a high value vehicle, pay the extra and go with a transport company the local dealership recommends and who guarantees their work. If you're transporting a beater, use DBN Transport and give Sue your business.
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July 2023 by David Lewis H.
It is embarrassing that DBN Transport left our RR Sport in the condition below. Buyer beware in using them; they can't handle transporting a vehicle in good condition. Sue, the owner, did not want to help and took no responsibility when presented with the pictures below. If it's a high value vehicle, pay the extra and go with a transport company the local dealership recommends and who guarantees their work. If you're transporting a beater, use DBN Transport and give Sue your business.
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October 2021 by Nicole B.
Car was delivered a day a head of schedule. No damages. Great customer service who also provided tracking on the drivers.
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August 2021 by Kareem H.
BEWARE: Like other reviewers, DBN damaged my car as well. After speaking to The owner Sue, she very reluctantly accepted partial responsibility and agreed to pay for half the damages (50%). I was not satisfied with half but I accepted her offer. After I had my car repaired, She later changed her mind, washed her hands and decided not to keep her word.
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June 2021 by John C.
BEWARE!!!!! I contracted DBN Carrier to transport a 2008 Jaguar XK from Atlanta GA to Agora Hills CA for my client, the vehicle was transported in a timely manner but when the vehicle arrived on a tow truck in Agora Hills the vehicle was damaged , when I called Sue at DBN she insisted that her driver did not damage the vehicle and demanded the owner of the vehicle to pay her driver, I instructed the owner to not pay the driver and the driver became very combatent and then climbed onto the hood of the owners Jaguar until my client called the Police to have him removed. I have filed a claim with DBN's insurnace but since the claim is below the deductible their insurance is washing their hands of the claim and has informed me to take the claim up with DBN. I have called and emailed Sue at DBN and she does not wish to discuss this claim and now will not respond to phone calls or emails. The cost of the repair is approximately $500.00 more than the rate of transport. BEWARE of this company as they take no accountibility or responsibility for the damages their drivers create and have ZERO integrity. We have pick up and delivery photo to show the undamaged vehicle at pick up and the damages at the delivery.
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August 2020 by R G.
Transport company damaged my car in shipping, in multiple locations. It's quite clear that the driver is completely careless. I excused the fact that they were 3 days late and that they returned the van with a filthy interior. I don't like writing these types of reviews. But after I contacted the company, spoke to the manager and sent pictures they never followed up, despite repeated attempts. So here it is, they will damage your car due to careless drivers and send you on your way due to their "company" being completely careless as well. I did NOT sign their release of liability, yet they can somehow ignore my claim. Also, I would like to mention that they lured me away from using the broker who would have given me additional insurance with a cash discount. I didn't understand what was going on at the time, but now I get it. They are dishonest and not a professional carrier.
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December 2019 by Aj B.
Shout out to Jenny for being awesome! They are reliable and cheap They will work with you without any drama And thats all you need if u need to ship stuff oversea or to other planets :))
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November 2019 by Corey B.
This company is horrible with a capital H!!. Our car was shipped from Atlanta to Phoenix. DBN 's truck broke down in Texas (didnt tell us until we asked what was going on) and our car was delivered 1 week late. When the driver broke down, he used our car for some reason, im guessing to go get parts because they left smut and oil all over our seats( drivers side and passenger side) and carpet. The driver also drove over 100 miles in our car!! DBN was very rude and cared nothing about what we were going through. Also the truck button had been tampered with, I'm assuming they were trying to get in our trunk,(where we had all of our items). DO NOT USE THIS COMPANY!!! This company needs to be out of business ASAP!!! If I could I would give 0 stars for this company.
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May 2017 by Tom D.
Communication from them was very poor!! They are very rude. Scheduling is even worse. I was promised emphatically a delivery time of 4:00 pm. The delivery did not happen until 12:00 the next day. I had to make numerous calls to get a delivery time. I WOULD NOT EVER USE THIS COMPANY AGAIN!!!
