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January 2024 by Annie Rokov
Went in real quick, I thought! For a battery and the Guy behind the counter was so rude to me when I asked a question he said that he was to busy to answer me that I would have to wait till he was so done looking in his computer,I said okay he repeated that I have to wait I said No problem then he left from behind the counter to the floor I thought he was going to help me with my question he got Really Rude and said DID U HEAR ME YOU HAVE TO WAIT!!! At that I point my sweetness left me and Rude came out as well,He just stood thier in Shock after what I said and I left and I said to him and everyone else behind the counter that" I WILL NEVER EVER HE BACK HERE AGAIN " and I Truly mean it !!!!! Thier are plenty of other stores that will take my money" A BIG ZERO STARS"
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November 2023 by Mary Rea, Flores
The worst place in customer service, not to mention very slow.
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September 2023 by Nils Geisse
Most of everything you need and good prices
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September 2022 by Andy esparza
Great customer service, employees were very knowledgeable in what I needed to get and were able to help me.
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June 2022 by Edward Delucia
Great knowledgeable staff who will assist you with diagnostic troubleshooting for your vehicle. They usually have a large parts inventory and good prices.
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April 2022 by Arturo V.
We have an account here so we all come out here for shop supplies and a variety of parts. The store is clean and organized the guys at the counter are knowledgeable and very helpful. I highly recommend this store for all your car/truck/and shop needs.
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March 2022 by Oz B.
I call and ask for a part they say let me switch you to our parts department. Isn't this whole place a parts department????? Anyway I get put on hold then it starts ringing after 5 min. After the first ring it gets switched to hold again. After another 5 min it starts ringing again. Not till after almost 9 rings someone finally answers. I then give make model and year and part I need. They give me a $95 price when everywhere else it's $24. I don't think we were talking about the same part. I ask to double check and they said that's what I see here.
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March 2022 by SophakMaritza K.
The others may not give them a good review. Maybe they're stepping up their game because their customer service was superb! My wife grew up at her dad's auto shop. It's 2022, and sadly, a Auto Zone employee near us, there on South and Downey, near Wal-Mart, tells my wife that it's better that she take our vehicle to a mechanic. What? You don't think she knows what she's doing? Because she's a woman? Usually, after employees hear my wife talk shop, they know she knows what's up. Yes, Auto Zone prices are less expensive, but we've decided to go to Napa Auto Parts now. Much better service! And they treat their customers with more respect. They go the extra mile to help us be satisfied customers.
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February 2022 by Tony C.
never have anything ready. you order online supposed to be ready in 30 minutes and it never is. you go check up on your order and there are 5 or 6 guys just talking chatting it up and one guy helping you taking his sweet time. always a long wait or bad experience.
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December 2021 by Jackelin Pedro Villegas Miranda
Good location to order bmw parts they help hood experience
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November 2021 by Trucker 001
They are very helpful and patient for those who really don't know the name parts they need. Thank you guy's
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October 2021 by Arturo Muela
This place is around my house so I dont beat around the Bush shopping around x auto parts , they have almost every thing and great prices too,this is my auto parts place .
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October 2021 by raymond deras
Jose and Miguel provided excellent customer service
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August 2021 by gT j
this place comes thru inventory wise but customer service has let me down 3x in a row, which brings this naggy star review now youll know...they let me stand around in line instead of attending me ...i mean i know its almost closing time but theres like 2 or 3 employees getting "ready to leave ".... but if standing next to ur co worker talking up a storm about ur long day, is how u clock out dont do it while hes the only last employee whose actually assisting customers. if ur gonna stick around as long as ive been waiting in line , just staring as if i were painted on the wall the whole ten minutes, might as well help with the last two customers .
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July 2021 by carlos jaime
Excellent place to buy replacement auto parts, battery's and more.
