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February 2024 by carlos moncada
Very helpful ? in & out 5 ?
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January 2024 by David Ulloa
Very good servicing
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September 2023 by Steve Shelden born Shapiro
Refuse bathroom to a Jew and Native American. Blatant disregard for law and three Hispanic employees were informed of this. By law, businesses are to have public restrooms. Have been refuse work in Hispanic communities. Reported as hate crime. There August 18, 2023 to Puck up spark plugs.
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September 2023 by Darlene vandebrake
The dude that works at night ( Danovan ) had beer breath !!! Like come on bro have some class
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August 2023 by Stephanie R.
Today, I received exceptional service from Anthony, along with the help of David, Keven and Larry. On this hot day, they were more than willing to help and assist me in battery selection and placement. Thumbs up service! I am ready for the road leaving as one happy customer. I definitely recommend coming to this O'Riely when they are around. :)
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July 2023 by Precious Chavez
Im a single mom and dont have many tools. My son went to your store to ask for help tightening his seat. Larry assisted1 him and helped us kuddos to you larry thank you. Oriellys gained a lifetime customer thank you. For having great workers
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June 2023 by Gabrielle L.
Keven and Abraham are absolutely killing the closing Shift super helpful really friendly guys they didn't mind going the extra mile they truly deserve raises and actual recognition! You go guys thanks for the help!
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May 2023 by Minerva Espinoza
I called to tje store for get information about autoparts for my car,and tje guy to answer the phone, put me in hold like a 8 mns. And after that he hunger the phone.I called again and when I asked for price for autoparts the guy gave me higher prices. In my opinion the guy talked very rude .so I'm not happy with the guys in that store ?.The store is in Downy Ave. Paramount Ca.
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February 2023 by Cesar Ortega
Friendly and great customer service.
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February 2023 by Cris A.
Never returning to this location again. The person who helped me was "Jose". A real peach to deal with, apparently if any of the items purchased here even remotely look slightly used, they will refuse to return them. The 3 items I tried returning were packaged in the same condition as when I purchased. I had a feeling I should've gone elsewhere, anyway, Jose was the typical "man" with short guy syndrome, trying to prove something. Calling corporate on this location. Even though I've never had a problem returning items before!
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January 2023 by Jacob D.
Stopped in for some new wiper blades and Larry helped me out. Such a nice guy he even put them on for me in a snap! Pretty pricey but I did ask him for the top of the line recommendations. Was also shopping for some basic floormats but I found them to be too pricey. I ended up getting some cabin air and engine filters too but those were pricey as well. I stopped at Walmart after to grab some other items and noticed they had about the same selection of wiper blades and filters at about almost half the price (but self service). Overall, I found what I was looking for and Larry was awesome!
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January 2023 by Rick Reinhard
Staff took their time to help find a part that was not tried to a make or model year
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November 2022 by Jesse Fox
Good auto parts store.
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September 2022 by Joseph A.
Went in tonight to get my battery tested and possibly replaced and it was quick and easy.The manager I believe helped me out through the process, tested my battery, walked me through the different options for a new replacement and swapped out my old one with a new one. Was fast, easy and made sure everything was fine afterwards, 10/10 service
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August 2022 by Fred Valdes
From the reviews I've seen it appears that this Store has suffered with poor customer service for a long time.Attitude reflects leadership, and it appears that the store manager Oscar is the clear reason why employees here aren't usually pleasant or helpful, actually they're down right rude at times.Do yourself a favor, if you prefer O'Reilly Auto Parts then go to the Bellflower location. They cleaned up their act and have a good group of people there, not a great as the Downey store but close.Thanks for the Motivation Oscar.
