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September 2022 by vince casey
Javier took the extra steps and effort to get my order to me after my gps failed me he help me tremendously ty
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April 2022 by JEREMY RINCON
Lady in the front desk is rude would not refer this place
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March 2022 by Parts D.
PAC auto is always very responsive. They are very quick to resolve any issues that occur, if they occur in the first place. Very good communication. Minimal returns needed, but if they are, they will take care of you.
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March 2022 by Manuel L.
La atencion del personal es exelente,siempre muy amables y pacientes para atendernos.Agradecemos mucho su servicio y por su puesto que los precios son muy buenos y algo que me agrada mas es la rapidez con la que mandan el producto.
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March 2022 by Derek B.
Your parts are good but your return process is ridiculous over bearing! when working with hundreds if not thousands of parts month in month out we don't need that type of drama in our lives... Your driver should sign the return slip and when its brought back credit issued. It really is that simple and easy
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March 2022 by 3-A'S Auto B.
I have been a customer for many years, and customer service has been getting worse, especially your location in Paramount where your manager is never available to help customers, also you guys need to revise your return policies.
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November 2021 by JAY Ro
GOOD FAST SERVICE
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November 2021 by Edwin H.
I have visited all locations for Pacific auto parts. But the one here in Paramount. I would have to say has the worst in person customer service. Although Hollywood El Monte Azusa. Have perfect help. I would call Paramount before ever coming to get help here, they might ask you to call even if your right in front of them.
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June 2021 by Ralph Flores
Cheapest place to buy car parts and open to the public
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March 2021 by Tim F.
One of the best aftermarket auto body parts vendors, multiple locations, good service, online ordering works great.
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March 2021 by Mauro Ruiz
Great Company Over All been ordering for a couple years now never had an issure. !
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March 2021 by Tien Ming F.
Been buying from PAC for many years, they offer a great selection of aftermarket automotive body parts, great price, excellent service, fast delivery, and online ordering works great, just check your parts for damage or fitment before they leave, if packaging damaged or missing, no return
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August 2020 by Jessica Unibody
We buy hundreds of dollars per week from this company and one of our vehicles ended up being a total loss (something we cannot control) and we were stuck with all the parts. Luckily, they were all still unused so Pacific Auto agreed to give us credit. 1 of the parts we did not have the original box for anymore. I spoke with Elaine and she didn't offer any other alternative, just a simple "there is nothing we can do about it." We understand they cannot resell it without the original packaging. It is understandable to a certain extent. Unfortunately it seems like another option should've been considered or the information should've been transmitted in a distinct matter since we do buy a lot from this company although we have Kar Parts Direct or other options available locally.
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May 2020 by Marco Paredes
They are great their deliverer and they have the part9 on time they awesome
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February 2020 by tony thornton
Wonderful place and great customer service.
