Premium Windows is a business known for its high-quality products and excellent customer service. Customers appreciate the fast delivery, with one order of 89 windows arriving within a week, saving time and ensuring smooth project completion. Shipping is well-coordinated, with advance calls to arrange delivery. The windows themselves are described as premium, with all features included in the price—such as gas inside the glass, grids, and outer frame width—unlike other manufacturers that charge extra for these options. Customers have found the windows to be of good quality and have been satisfied with the timely service. Additionally, the staff are friendly and helpful, often going out of their way to assist, even providing guidance on repairs for DIY homeowners. The business offers reliable warranties and handles minor issues efficiently. Overall, Premium Windows is seen as a local, reliable company that provides quality windows, good service, and treats customers with respect. Though some features like online quotes have changed, customers remain pleased with their experience and the value they receive.
I have been working with Premium Windows for a couple years now and they offer a very good product and warranty. Also local (Orange County area).
April 2022
They have always handled any minor warranty issues which rarely come up. I have been very pleased with their product quality and customer service, though it use to function better when I was able to get quotes through their online vendor system which now no longer functions
February 2022
Amazing French doors from Premium windows installed by The Glass Guru of Torrance. Love it!
