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July 2023 by Wendy Yvette
Please Read!!!This place is FRAUD!!!I had a brand new 2022 Honda Accord. Unfortunately someone crashed in to me and I ended up at this shop. Worst mistake of my life. My car was at this shop for about 6 months and Eric kept giving me the run around telling me it was almost ready every time I would ask for any updates. After the 6 months he sent my car to Honda to get “recalibrated” but they did not replace the SRS unit with a new one, from my understanding it was used because it had 3 accidents recorded which was impossible because I only had 1 accident, so Honda sent the car back to Eric to fix the issue. The airbags deployed and Eric blamed Honda for the air bags deploying and he “fixed them” for the second time before sending the car back to Honda. The airbags deployed on the Honda employee the second time because they said the module wasn’t connected properly so when they fixed it, the airbags deployed. I’M LEAVING SO MANY DETAILS OUT But Long story short he got paid OVER $27,000 from my insurance and he abandoned my car at Honda because due to his poor work my airbags kept deploying and I think he didn’t know how to fix the issue. Even after my car was at Honda a month later I got a letter from my insurance that they were still going to give Eric 1,000 more for any final work. I immediately had my insurance cancel this check because my car wasn’t even at his shop anymore and HE JUST KEPT TRYING TO MILK MY INSURANCE. It’s been over a year since this incident and I still don’t have my car. I had to file a small claims to take Eric to court and he didn’t even show up because I’m sure he knew he was in the wrong. I’m finally almost done with this nightmare, but If anyone has trouble with him and your cars contact the Bureau of Automotive Repairs. I had them help me to have strong evidence against him at court. STAY AWAY from this Shop.
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February 2023 by S L
All the staff is professional and nice. Susie was the one that handled my car/file. She has always kept me updated with everything that have transpired with insurance, cars parts and etc.Services: Electrical
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October 2022 by Aaa Bbcc
Great customer service! Eric and his team are awesome! Fixed my vehicle in a timely matter. I would definitely recommend this place. My car looks amazing! Thanks Eric!
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June 2022 by Marcos T Rivera
they did a pour job on my truck! they promised me to take care of it in 2 weeks, they took 3 weeks, they matters is about the money, not about the job, this is the worst body shop at Paramount city think twice before to take your car there.....Service: Painting
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June 2022 by Raymond Trejo
Took my car in for repairs. The shop did really good work.
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June 2022 by Misty
Wonderful! The service was excellent. I have never had such great people help me! Thank you!
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May 2022 by Megabuy Motorsports
Hidden gem! I've even taken my motorcycle.. always helps me get the best pay out from my insurance. It's what's fair b
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April 2022 by Sara C.
DO NOT COME HERE I came here to get my car fixed because it was recommended to me by someone my problem here was not the shop itself but Eric. He promised me things he couldn't go through with. Every week he promised me my car would be ready when he wasn't even sure when it would be ready. They were waiting on the insurance which is fine but he could've told me that from the beginning. When I brought this issue up to him he tried to gaslight me and tell me it was my insurance fault that it was taking long. He didn't understand that I was upset because he's not giving me accurate information not because he's taking long so he starts saying "oh it's my fault then huh" like what kind of customer service is that? I felt like he literally wanted to punch me through the phone. I can't even imagine what it would've been like if I had gone in in-person. I completely understand the insurance part of it and I understand there's not much we can do with how long they take but if you're not sure why lie? Just be straight up and say it's gonna take long cus we gotta wait for the insurance and I would've been more than understanding. If I knew it was gonna be this much of a headache I would've taken it to my insurance preferred vendor instead but he lied to me from the start and told me my car would be ready in a week when that's a complete lie. I would also call them to follow up and they would say they would call me back but never did and I always had to constantly call and call to see what the updates were. Finally I just didn't trust them anymore and I had to pay $1700 in storage fees just for them not to have worked on my car for a whole month. And when my mom went to go talk to them to see what's going on they told her I threatened to call the police on them and that's why they didn't want to fix my car anymore which never happened all I said was I was getting their work double checked somewhere else since they had already been lying to me I didn't trust it anymore. But basically they told me my insurance wasn't gonna cover all the damage but they took almost a full month to tell me that and I still had to pay $1700. I basically gave that money away for free but it's ok they probably need it more than I do if they really need to go around lying to get business. I also spoke to 2 other customers while I was there and they said they didn't have a good experience either and waited 2 months for their cars to be ready. Again, my problem is not that they took long but the fact that they lie to try to get you in and do business with them. They also didn't want to give me a receipt for the $1700 that I paid so that's sketchy too. I guess the front desk girl left early but I just feel like there's gonna be more issues when I call tomorrow to ask for it im already dreading it....
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March 2022 by Steve Cordova
I really recommend this place the did a fantastic job on my car 100%happy
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December 2021 by Eric S.
My car was side swiped and I took my car to somerset. Ricardo and the staff there were so friendly and helpful. Left my car and they replaced all the damages. When I picked it up I was very satisfied with the work they did. I definitely recommend bringing your car!
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December 2021 by J C.
Save your money elsewhere, don't do business with this place. Eric is shady and unprofessional. He took advantage of my elderly mother! My mom took her car in to get repaired he told her if she paid cash it will be done in 1 week, it took 2 months and they STRIPPED her brand new TIRES for OLD ones! So we will be taking action! Do NOT go to this business!! Very unprofessional and shady!!!
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November 2021 by c B
Great customer service! Eric and his team are awesome! Fixed my vehicle in a timely matter. I would definitely recommend this place. My car looks amazing! Thanks Eric!
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November 2021 by Jose G.
1 star since no stars is not an option. Had them repair my car after a car accident and they left check engine and tire light on. They kept claiming it would take off. Ended up going back and said it was coming out of my pocket. Sugar coated everything and ignored my calls and texts.
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November 2021 by Misty Weaver
Wonderful the service was excellent and the food was great!
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August 2021 by jose gomez
Great team great job thanks Eric
