Tony's Towing is a reliable and professional towing company praised for their kindness, courtesy, and helpfulness. Customers appreciate the friendly and helpful staff, especially Lesley, who always answers calls politely and confirms appointments promptly. The drivers, including Enrique, Don Chuy, and Raul, are described as professional, quick, and knowledgeable. They handle vehicles with care, ensuring they are delivered safely and efficiently. Several reviews mention the drivers' politeness and expertise, which help make stressful situations more manageable. Jose, a staff member with over 30 years of experience, is highly commended for going above and beyond. He was willing to pick up a customer from a far location on his day off to ensure they reached their destination safely, demonstrating honesty and dedication. Customers value his willingness to accept calls others might refuse and his clear explanations about the business and AAA processes. This level of service has made many feel grateful and confident in choosing Tony's Towing. The company is also appreciated for their transparency and timely communication. Overall, Tony's Towing provides a positive experience, with many customers noting their professionalism, kindness, and the peace of mind they offer during stressful breakdowns. Their staff's willingness to help and their commitment to quality service set them apart, making them a trusted choice for towing needs.
I got a great service from this place. The dispatcher lady Lesley was so nice and dealt with my service on a polite and timely manner. I got the tow truck driver Don Chuy who was kind and professional. Some of the best professionals I've encountered in a long time..
November 2022
Professional, patient and kind. Thank you so much, Jose, for turning an unfortunate situation into a pleasant experience! If I ever get stalled on the I-10 again (God forbid), I know exactly who to call.
August 2021
Towed car and we could not find it and took a while to locate.. tower smoked in our vehicle that we were renting smh