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March 2024 by Jose G.
I'm a Licensed Professional Airline Aircraft Technician/Mechanic, I do most of the work on my own car, but sometimes I don't have the time or the Special Modern Automotive tools required for a Transmission Service. I discovered a Minor Transmission Leak from the Trans Cooler area of my car. I researched Transmission Shops and I found this AAMCO in Pasadena on Yelp that looked pretty professional, the service writer seemed knowledgable, I told him about my Trans Leak, and I also mentioned that it might be leaking from an O Ring, Hose Fitting, or an actual Trans Hose. He said they would figure it out and fix it for me. An hour later he called me and said it was both of my Transmission Cooling Hoses that were leaking, they ordered them and installed new hoses and charged me $900 dollars. When I picked up my car after they finished the job a few days later, I looked under the hood I saw the new hoses, I looked under my car, everything looked ok, no leaks. But on my drive home I started hearing a dragging sound under my car, I pulled over at a Gas Station, I looked under my car and saw that my under car splashguard panel was hanging loose and dragging on the ground, 2 screws were missing and the 2 other screws were barely hanging on, and my Transmission Leak was worse. Whoever worked on my car did a horrible job, they left loose screws and it looks like they did not even do a LEAK CHECK to confirm they fixed the leak. That's Basic Mechanic Knowledge, make sure everything you install is properly torqued and always Test and Leak Check systems that you worked on. Thank God that Shoddy Mechanic does NOT work on Airplanes, he should NOT be working on Cars. I ended up Fixing My Car Myself, and I found out the Leak was coming from the Trans Cooler Fitting O Ring, Like I had mentioned to the AAMCO Service Writer. The Fitting and O Ring cost me $15 from the Dodge Dealer. I Do NOT Recommend this Shop.
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February 2024 by Connor B.
Highly recommend. Thank you to thomas for helping me out with my Infiniti g37! Thomas was able to replace the parts needed and kept me updated the whole time. I really appreciated knowing the team had my best interest. Thank you again.
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February 2024 by Russell Coe
I brought my 1998 vw for not going into first gear. Aamco dignosed clutch and repaired it to my satisfaction. Thank you.
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February 2024 by James Henkels
Great service and response time! Fastest repair time I’ve experienced.
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February 2024 by Melissa Walton
Tom is awesome! Great service! Fair pricing. They go out of their way and are great about updates and follow up consistently! Thanks for a great experience!
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February 2024 by Azher Mughal
Great friendly people. I came here for transmission check solenoid D for camry 2006. Other asked me for 3k while these fixed in 1/3rd.
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February 2024 by Adrian Vasquez
I own a hybrid and my car broke down on the road. I took it to a local dealer, (I won't mention any names), and they were trying to gouge me. I spoke with Thomas at AAMCO and he was very friendly, communicative, and honest. He didn't charge me to do an initial assessment on my car because he knew the dealer had already charged me. Although he wasn't able to do the repairs on my car, he was able to give me an accurate assessment of my car and point me in the right direction. He gave me constant updates through out the process and he was very transparent. Great customer service!
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January 2024 by M Bee
Great environment to take your car. They are willing to work with you. Help out students who are barely getting bye.
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January 2024 by elsaid nemais
The service was excellent and timely manner. I'm a regular customer and will keep coming.
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January 2024 by Mister Johnson
Total transmission replacement, loved the constant contact throughout the process. Everyone was friendly and they got the job done. Best part one year warranty so they stand by their work. I also had a leak and the repaired that as well. I paid about 10,100, but land Rover wanted 15, without the leak included. Thank you Thomas and your team!
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January 2024 by Imelda Ceseña
My transmission was serviced and diagnosed properly and timely manner. I will come back again for my other car.
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January 2024 by Gabriel Reynoso
This shop was very helpful ! Many thanks to Sadu and his team for professional services! Definitely recommend this shop!
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January 2024 by Ray N.
Wow I have a review to submit I'm just not sure which way it's going to go I know it's the holidays and I am aware that stuff happens I will be submitting a full review based on my opinion which everybody has one. Ray Nunez God Bless All Well, here's the update It was like a valet parking I did not have to deal with my insurance company Mr. Thomas and sabdo took care of everything Haggle with the insurance cause as you know insurance don't like to pay full price The whole thing just cost me the deductible of the insurance . They were also able to get me a one-year warranty on it being a Lyft driver. This is my source of income now that I am retired. This supplemental source is really needed and I can only go to people I can really rely on. I am military and Postal Service forced to retire due to injury And with people like and transmission here in Pasadena, makes you feel a little bit better about the future God bless all Ray Nunez
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December 2023 by Davis A.
Great customer service great work done on my car will recommend my friends you need to bring your car here
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December 2023 by Brian L
Quick summary: call another AAMCO location for better service, price, employee knowledge.I called & asked about 2018 Toyota 6-speed transmission fluid change and its price. Many Toyota 6-speed has a bizarre way of checking the correct fluid level after refill so I decide to test the person's knowledge about the process because I don't want a repair shop messed up my car.The person seems absolutely clueless about this common process and asks me "what's your question" as if he is surprised customer being smarter than himself. Hope this is an isolated incident so please be aware before spending $350 for this service unless employees know what they are doing.I end up calling Covina AAMCO and the employee knows exactly the process and what fluid (Toyota WS) to use and better price too.
