Aesop, an Australian skin care company founded in 1987, offers a diverse range of high-quality skin, hair, and body care products, alongside personal fragrances and home formulations. The Pasadena location stands out for its beautiful, calm, and thoughtfully designed atmosphere, enhancing the shopping experience. Customers frequently praise the exceptional service provided by the knowledgeable and warm staff, including team members like Nick, Esteban, Teresa, and Brian. They are recognized for their attentiveness, helpfulness, and ability to cater to specific needs without any pressure. Visitors often leave feeling genuinely cared for and appreciated. The store also surprises customers with unique offerings, such as pet shampoo. Overall, Aesop Pasadena is noted for its luxurious and personal shopping experience, making it a popular destination for skincare enthusiasts.
Visited Aesop Pasadena for a refill and received exceptional service from Nick—knowledgeable, warm, and welcoming to our pups. A truly delightful experience.
June 2025
Nick is the greatest! Able to answer all my questions and really knowledgeable about their products. He was able to make great suggestions.
September 2024
Super friendly workers here. Was able to get a great gift for my friend!
