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April 2025 by Daniel Zhong
Came here to look at flooring for a condo and they were extremely, patient, knowledgeable and transparent which I appreciated. Arturo had great advice on our project and their selection was very high quality. No high pressure sales tactics and they were super accommodating with every step of the process and definitely happy to be patient with us since we were fairly new to this. Would recommend everyone in the area check out this small business if they have any flooring projects.
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November 2024 by Litetorture Litetorture
I've not used this company, but had to look them up since their signage was shown on an episode of the 70's tv show Family episode Such Sweet Sorrow (S2EP2) so I had to look them up to see if the company was still alive; voila and it is! Congratulations on your longevity and success! Should I make California my dream home, I will look you up for flooring.
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July 2024 by Andrew Der
These guys are awesome! Mark and Arturo really know their stuff when it comes to flooring. I walked in totally clueless about vinyl, hardwood, and laminate, trying to figure out what to do for my home renovation. They were super patient, breaking everything down for me and answering all my questions. It was great that they let me take samples home to see how the vinyl looked in different lighting. Heads up though, the delivery process can be a bit shakey, so definitely call ahead to nail down a date. Big shout-out to Mark and Arturo for their help - if you're just starting your flooring adventure, this is definitely the place to go!
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June 2023 by Chuck
Changed parking lot company to Diamond. Hard to pay and risk of ticket is unfair. Look elsewhere.
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April 2022 by Brenda H.
Marvin, Armin, and everyone here are top notch professionals. Marvin worked with us start to finish to customize and come up with solutions to unique problems. A great experience.
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November 2021 by Richard M.
I had the old carpet installed 11 years ago by Carousel because of a referral by a friend in the industry. So when I needed to replace it, I went back to them. Arturo was friendly, courteous, and helpful.I chose the carpet, scheduled the installation, and it was completed in 3 1/2 days. It looks great! These installers did a better job than the ones from 11 years ago.The cost was more than I expected, but it's been 11 years with everything that's going on I wasn't that surprised. I believe what I received was a very good value.
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November 2021 by JP Schwartz
Arturo was very easy to work and the installers were extremely courteous and professional. I would definitely recommend Carousel to anyone who needs new carpeting, we will be ordering a custom area rug from them next.
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November 2021 by Bradney Boli
Nice people, nice place.
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October 2021 by B W.
Carousel Custom Flooring is great! Marv went above and beyond to take care of my needs. He helped me select beautiful carpet for my three bedrooms and saved me a big deal on cost. Shortly after the carpet was installed we had an unfortunate mishap with a cup of coffee spilling on my brand new carpet in my master bedroom. Marv rushed right over to my house with some magic stain remover and saved the day! He was so present and helpful!If you are looking for quality carpet with excellent customer service I highly recommend this business.
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April 2021 by Donna T.
Arturo and Terry at Carousel Floors are true professionals! They've been in the flooring business for a long time and help customers make the right choices for their needs - and wants. We are very pleased with the faux wood vinyl tile
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November 2019 by Leigh Smith (meLeigh - Ingress)
Very helpful in giving ideas for our space for replacing wall-to-wall with area rugs. They have loaner samples to take home to see which color/pattern works.
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November 2018 by Leonardo Rotundo
Everything of top quality for your floors, super professional
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November 2018 by Dave Olson
The owner Marv really knows what he's doing the prices are reasonable and they have an extremely large stock of samples
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November 2017 by Thad Zajdowicz
My wife and I moved to Pasadena in 2016 and bought a wonderful condo. It needed some renovation and we certainly needed new carpeting. Carousel was our choice. Mr Arturo Garcia was the first person we met their and he has been just a delight to work with. He is not only quite knowledgable but is totally service oriented and went way beyond a 100% effort to make certain we got what we needed. When we had to delay installation because of the other renovations, he worked with us and kept in touch with us. When the day of installation arrived, he came and discussed the installation with us and the installation crew, so that the work was completed efficiently and to our exact needs. We are completely delighted with our interaction with Carousel. Arturo cannot be praised highly enough. His fellow flooring expert at Carousel, Marv, also deserves kudos. Based on our experience, we would recommend this company to anyone who is seeking new flooring. They are competent, professional, and caring -- not sure you can ask for more.
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November 2017 by Laurie Zeh
Marv at Carousel Floors is always so helpful with the selection of carpets and flooring. His installers are THE BEST!
