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January 2024 by Brendan Loudermilk
Excellent selection of healthy cat food and all the other essentials. But the kind and helpful staff is what made this my new regular pet supply store.
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December 2023 by Kristine Arismendy
Great store for healthy pet food options! My cats are on a raw diet and they always have primal and lotus in stock. Staff is always friendly too!
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December 2023 by Nicole C.
I've been coming here for years. Wonderful group of people that work. Chilled laid back vibe in the store - feels like a bunch of animals lovers who are kind and caring Parking is easy - they have a lot of there is free street parking in front. I come in here for dog food, toys and treats. Sometimes I order them online too!
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December 2023 by Patrick W.
Personal opinion only but I think Centinela is probably the best pet supply store. Their staff at any location are always friendly and greet you as you come in and I've been coming for years even after moving to different parts of LA. They are knowledgeable about the products and make very good recommendations from types of foods, treats and even types of harnesses for calm or high-energy dogs. To top it all off, they have an amazing return policy. I have an extremely picky pet and have tried a multitude of kibble, wet food, and treats. Sometimes she will like something for a meal and not want it anymore after that first day or so. Sometimes she'll sniff a treat and not like it. Ungrateful right? Kidding kidding. With that, I'm able to return it and continue to figure out more of her likes and dislikes.
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November 2023 by Caroline K.
I've been here about three times with my furbaby, and the employees have all been very nice. I like that they sell a lot of smaller brands not sold at chains like Pronto and A Pup Above. Prices are reasonable, and they often have special sales going on, so I reading signing up for their emails. Will continue to shop at this location.
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November 2023 by Candice K.
I don't usually leave reviews the day of or even asap but I really wanted to leave this one asap specifically for the lovely employee Jessica and the fact that the selection here was superb. Jessica was very knowledgeable of the products we chose for our cats and also gave us some useful, honest tips and recommendations.. thank you, Jessica! This will not be our last visit. Our cats thoroughly enjoyed their food and we can't wait for them to try more as we find the perfect ones for them!
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October 2023 by Norma Rocio Ramos
Only store in town that I can find certain products for my dogs healthy. They care very good fish oil and missing link. Both are very helpful for my pugs,. This is a cute little store. Has a small town feel to it and everyone is always very helpful.
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October 2023 by Lillian G.
Jessica, the floor supervisor, truly understands the definition of customer service and the love humans have for their fur babies. Each time I come into the Pasadena Location, she has a huge smile, is ready to help, and always offers help to carry large food bags to the car. THANK-YOU JESSICA! -Proud mom of a Cane Corso & Maltipo
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October 2023 by Lulu Alvarado
The staff is very helpful and welcoming. Their knowledge of their products is very important. I always have questions because I always want the best for my furbabies.
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October 2023 by Mary Young
The staff here is extremely helpful.we are there every couple of months to stock up on special treats.
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July 2023 by Haruhi Suzumiya
Great customer service. I was wandering around looking for ziwi brands and stainless steel litter box when staff offered to help. They only had a small selection of ziwi, but worth it for the ? kitties
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July 2023 by Yuuko Ichihara
Great customer service. I was wandering around looking for ziwi brands and stainless steel litter box when staff offered to help. They only had a small selection of ziwi, but worth it for the ? kitties
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July 2023 by Brianna V.
My dog is a picky eater and my boss recommended me to try the Brand Lotus kibble. What's cool about Lotus is that it has small bites kibble for my dachshund who prefers small kibble to chew. As soon as I put this kibble out my dog started eating it fast. I also purchased milk and he likes it too.
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July 2023 by Jacqueline English
Lots of good brands to choose from different from what you see at Petco and PetSmart.
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April 2023 by Ghoul Gwynefern
Really good store for food choices and friendly staff but the non-food selection occasionally feels lacking.
