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August 2023 by Andrew Erwin
Since moving to California, I have felt very fortunate to have found Allen and Edwin's Certified Auto Repair Specialist location. Over the past five years, my Toyota Matrix has been kept in excellent condition from their superb team. I highly recommend Allen and Edwin's shop for all of your car's repair needs.
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July 2023 by Bryan
I called to ask for an estimate and spoke with Edwin from Certified Auto Repair Specialist. My 2017 Cadillac Escalade ESV required the AC condenser to be repaired to get my air conditioner working again. The amount the dealership gave me was a lot more than I expected, so I called around to get some estimates. Edwin was knowledgeable and accommodating in discussing my car issues. He was also able to give me a quote half off than what the dealership quoted me. I was ready to bring my car to Certified Auto Repair, but the dealership said that they were able to extend the warranty on my car so I do not have to pay as much anymore. Long story short, based on my interaction with Edwin, I believe this shop is ethical, and I will definitely be going to their shop for future car concerns. Thank you, Edwin!
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July 2023 by Bryan C.
I called to ask for an estimate and spoke with Edwin from Certified Auto Repair Specialist. My 2017 Cadillac Escalade ESV required the AC condenser to be repaired to get my air conditioner working again. The amount the dealership gave me was a lot more than I expected, so I called around to get some estimates. Edwin was knowledgeable and accommodating in discussing my car issues. He was also able to give me a quote half off than what the dealership quoted me. I was ready to bring my car to Certified Auto Repair, but the dealership said that they were able to extend the warranty on my car so I do not have to pay as much anymore. Long story short, based on my interaction with Edwin, I believe this shop is ethical, and I will definitely be going to their shop for future car concerns. Thank you, Edwin!
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July 2023 by Nicole Ng
I've been coming here for years. My husband found this place when he was tired of paying high prices at the dealership. I would recommend this shop to all my family and friends. They have never once pushed me to get extra services done and have always told me what's urgent and what can wait until next time. THAT is reason enough to come here, in my opinion. I'm never scared what they are going to tell me whenever I bring my car in. I'm super happy with their service!
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June 2023 by Baron Castillo
I was referred to Certified Auto from a friend. I would drive to the Valley for auto work, because the guy in the Valley was honest an fair. I now have a honest and fare mechanic in Pasadena. They fix what I came in to get fixed. Not like the major chains, where they try to Upsale you!
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March 2023 by Taft J.
Everyone there is really responsive and clear about pricing and what work needs to be done. I can always expect the work to be done in a timely fashion and they are really friendly.
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February 2023 by Ed P.
This business was able to service my vehicle when a larger chain shop was unable to. They're great and offer great customer service. I'll definitely be taking my car here here on out. Support your local businesses.
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February 2023 by William C.
Was referred here by a good friend and brother from my church, who is also a customer here. And I must say.. I'm glad they did! I was getting so tired of driving down to South Central LA, where I know a mechanic, but the shop down there seems to be downgrading on their quality of work. Luckily, with the help of this facility "Certified Auto Repair Specialist" aka Napa Auto Care Center. I was able to get rid of an annoying squeaking and thumping noise on my brakes. I'd like to add, I was very much please with Edwin, who greeted me with a smile as I walked in the door. Took down my information, and told me they'd call me. They were punctual, as they knew I needed my car back at a certain time, but they are also very thorough with their work!Goodbye annoying brake squeak/thump & I say 'hello!" to quiet braking and a brand new wheel stud (which I accidentally broke off). This will be my new go-to place to get work done... I find myself to be a pretty good, self-taught DIY-er. But one thing I despiseeee, is working on drum brakes!! I absolutely dread it, therefore I have an independent shop do it for me~ But many of the other shops I've been to in the past, have done a horrible job on my rear drums. Not "Certified Auto Repair Specialist" though.. they did an amazing, perfect job! You know.. they say that there's two professions that choose whether you live or die, 1) a doctor & 2) a mechanic, HAHA~ Thank you guys! I'll be back and refer y'all to others!
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January 2023 by Steve B.
Although you wouldn't believe it with both, perhaps the most generic name possible for the business "Certified Auto Repair Specialist" AND the smorgasbord of independent service garages up and down Walnut Street -- as reviewed in these pages, these guys do a great (thorough) and reasonably-priced job. I took my problematic 2008 Mitsubishi Outlander with 250K miles fearing that I'd need a new or rebuilt transmission, and dropped it right on Allen's lap. He correctly diagnosed the problem, faulty and old airflow censors and damaged wiring from likely rats chewing on them. The bill for work completed was super reasonable, and the car is running like a top. Without any reservation, I recommend Allen and his team at Certified Auto Repair Specialist. Hopefully, I won't need this type of repair again . . . but it I do, I'm calling Allen.
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January 2023 by Victor Cass
Outstanding mechanics. Honest, fast and reliable. I drive an Audi A6 and they’re the only ones outside of Rusnak Audi that I would take my car to.Service: General repairs & maintenance
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December 2022 by Stefano M.
Allen is a very nice person, honest and kind. I had to change the brakes and control arms. He gave me suggestions on what was the best way to proceed, and he was honest in explaining to me what the most critical safety fix was. Prices are fair, and repair time is speedy.
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December 2022 by Andy G.
They fixed my car and I didn't feel like I got ripped off or taken advantage of like I often do when I have car trouble. I also liked that they made it convenient for me to drop off and pick up my car around my work hours. I will go to them again if I need auto help.
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November 2022 by Eloiza R.
I contacted them about 2 months ago to get my car checked and was able to come in for them to check my car that same day. They were able to fix my serpentine belt that same day as well. They were really honest with what issues my car has and was able to give me a quote and timeframe on the spot. Since the repair was quite expensive as expected (my car is old and I never got it checked for issues for about 3 years), I told them that I needed a bit of time to think about it. I contacted them again after a few hours and they said they will get the job done the next day (my car had 2 really old and damaged front ball joints). Dropped off my car at around 8:30 am and told them I have work at 4 pm. They were able to finish the job around 2:30 pm. They are very honest, fast, and the price is reasonable. I will be coming here from now on. Highly recommend!!
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October 2022 by Robert Hartzell
I brought my '99 4-Runner in for U-Joint replacement, and they discovered my entire drive shaft was broken! They quickly ordered the part from a Toyota dealership, and had the car fixed within a couple hours! They gave me a GREAT price, we're super friendly and honest, and have a new customer for life!Service: General repairs & maintenance
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October 2022 by Joann Cathy
Took my car here because there was corrosion with the wires that connected my battery and they managed to clean it up nicely and got it working in less than 24hrs. Communication was great and would definitely return for any future car issues.
