This CVS location is highly praised for its friendly and helpful staff, making it a standout among other stores. Customers appreciate the warm welcome they receive upon entering, with staff members often asking if assistance is needed and offering help with finding products. A specific employee is highlighted for going above and beyond, providing detailed answers, helping with product locations, and even assisting to the car, all while maintaining a friendly and courteous attitude. The staff's genuine desire to help and make customers feel comfortable creates a trusting environment. The store is also known for its efficient service, especially at the drive-through, where employees like Josh are described as polite and professional. Yolanda, a checkstand attendant, is remembered for her patience and friendliness, leaving a positive impression. Overall, the store maintains a clean and well-stocked environment, with staff always working quickly and diligently. Customers consistently recommend this CVS for its excellent service and welcoming atmosphere.
Anthony was a great help! He was also friendly too. I’ll be sure to stop in again when I come back to Pasadena.
January 2024
Very lovely ? customer service ever ? ? ❤️❤️?
December 2023
I have been picking up a prescription from this location for over a year and a half now and everybody I encounter through the drive-through could not be more polite, I just had Josh and he was an absolute gem. Knew it was about time to leave a review!!