DICK'S Sporting Goods in Pasadena is a destination for sports, exercise, officially licensed, and outdoor equipment needs. It carries a wide assortment from top brands, including footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment. The store offers the lowest prices online with in-store pickup. The staff and service teams are generally knowledgeable, helpful, friendly, and joyful, providing great customer service. They assist in finding items, tuning bikes, fitting for golf clubs, and setting up fishing equipment. Many shoppers report great experiences and impressive, helpful service. However, experiences can vary, with occasional encounters with staff who are unpleasant, rude, or seem socially challenged. The store layout to find items is not always clear, but the helpful staff compensates, and the location has much of what one would hope to find. While issues with returns or product durability can occur, reasonable and polite management often resolves problems, making customers feel welcome and ensuring they keep coming back. Overall, it is a go-to destination for a wide range of sporting goods.
Great selection. Two fitting rooms. Football customer service reps are very knowledgable. If it's not in the store they will help you purchase it online. Easy curbside service. Customer service reps are kind and helpful.
February 2026
Alex was a great help. I was unsure of what pair of shoes I was going to buy. He was knowledgeable and patient. Great e experience.
February 2026
Was ok couldn't find what I wanted but the staff were helpful
