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March 2024 by F S
This was my first time ordering and I was very excited. I paid for a Heartfelt Delights Box which comes with 6 strawberries and 4 cheesecake bites. When it got delivered, it only had 4 strawberries. Super disappointed. I reached out and left a message. They called me and wasn't able to answer, however, called them back within 5 minutes and no answer! Didn't even follow up with me.
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February 2024 by Tiffany Cruz
I was supposed to receive an arrangement on Valentine's Day, but they didn't show up. The next day, they told me they would deliver early before 5 since I was leaving (out of state for a couple days), and they delivered according to my ring at almost 9 PM after I left a very headed VM. At this point, I never got it. (since I'm out of town)Unfortunately, I will never recommend this location, and for what they send me (poor quality items, like they just toss the strawberry in a bad mood), the pictures my neighbor sent me tell me that they were very unprofessional in wrapping the gift.1. Poor management2. Poor Delivery3. Poor-quality items
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November 2023 by Beloved Battle
Gracie was my server and she was very helpful and kind. She has a lovely name as well. You should come check out the store it’s great ? ?
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August 2023 by Rozen Delos Santos
Very polite and was able to help me get what I needed definitely will be coming back
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August 2023 by Mera
Wonderful and fast service! Thank you!
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August 2023 by Sarah Mannino
The place is cold on a hot day recommended getting a smoothie if you need to cool down and the lady inside was very nice
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July 2023 by Max B.
Good customer service Got in and the lady was really nice and fast, inside is cool on a hot day
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July 2023 by B T.
I called to check on an order I place the night before. I asked if they had a time frame. I was told no, it will be delivered anytime between 11am and 5 depending on the driver, so here we go another million dollar company that is under staffed and the customer is inconvenienced. The local is literally 5 minutes away yet delivery maybe T 5. I bad business
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July 2023 by Linda Gonzalez
Alaze was very helpful and had great recommendations as well. Nice and clean inside and she served us with a smile ?
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July 2023 by jesus vargas
Great and really helpful!! Answer all my questions and help to make my gift possible! Alaxe was the best!!
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July 2023 by Larissa
Great experience here. I loved the smoothie options !
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July 2023 by Wendy G.
Came in for a smoothie, glad to know you can get a no sugar added smoothie!! With this heat avoiding sugar is the way to go.
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July 2023 by Karla A.
Alaze was very helpful with our order today and served us with a smile Came here after shopping and it was nice and clean inside!
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June 2023 by Maria Medel
This location is HORRIBLE!! I placed my order the night before ordered was canceled and I don’t receive a notification until I call to ask about status. I reordered and my order was never delivered, I’m calling to speak to someone no answer, no call back after several messages, and when I check under the automated system my order is “being processed” after 5pm when they were aware of the site closing time. NEVER will I order at the Pasadena location!!That’s what I got NOTHING!!
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June 2023 by Alexandra Q.
The best smooth !!! I recommend it banana & strawberry , pineapple the staff is very nice and friendly