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November 2023 by Chaz W.
Very disappointing. Was looking forward to getting their assistance, and the woman who answered the phone was incredibly rude and curt and refused to answer my questions and all but hung up on me. Sad, because I was hopeful due to all the good reviews.
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November 2023 by Gab K.
I love this Pharmacy and I love the staff I've been coming here for almost a decade and couldn't recommend more.
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February 2023 by Belle Smile
QUICK, EASY, & INEXPENSIVE. PHARMD JOHN IS AMAZING & HIS TECH SAL! VERY EFFICIENT AND THEY DO THEIR JOB WELL! HIGHLY RECOMMEND THIS PHARMACY. (better than cvs, walgreens, and rite aid in my opinion).
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January 2023 by David Mansir
Friendly and personal service. After using a large chain pharmacy, it is nice have the staff recognize you and make you feel welcome
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August 2022 by Sandra M.
I've been having a horrible last few weeks and have had to pick up prescriptions from Fairmont Pharmacy twice during my health ordeal. Sal and Maria are absolutely incredible! They are always so professional, friendly and kind. Maria could tell I was having a bad day as I paid for my meds with tears rolling down my face. She actually came over and gave me a hug. Her kindness and empathy meant the world for me and I will never forget it. I've been coming here for years and you guys are top notch. Thank you, thank you from the bottom of my heart.
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January 2022 by J M
Staff is great
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November 2021 by kelly McGinnis
This little gem is the best kept secret in Pasadena. The staff is so friendly and they fill your scrips fast. I won’t go anywhere else now.
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July 2021 by Kelly M.
Located just a couple blocks from the super busy CVS...this little hidden gem is a boutique pharmacy that is A-Mazing. They stock things that many big chain stores don't and I they don't have what you need they'll get it quickly....they are super fast and beyond friendly. Give this Mom and Pop shop a try. All my pharmacy needs are being rerouted there. No lines, no waiting and no hassle. Plenty of designated parking for customer pick up. These are people who actually treat you as a human being not just a number. Send your next prescription there!!! 50 W Bellefontaine St, Pasadena, CA 91105 626.793.1188 No I was not paid to write this review.
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June 2021 by Bill B.
This is my go-to pharmacy for my medicinal needs. Everyone at Fairmont Pharmacy is so on top of everything, courteous, and up front about everything. Orlando, Maria & Sal treat me like one of the family. After all these years there is nothing to replace their service & understanding. They fill my Rx needs along with my wife's, & our 2 daughters. Thank you Fairmont Pharmacy for being there.
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June 2021 by Catherine B.
I came in as a new patient about 30 minutes from closing and was immediately helped by Maria, who is absolutely lovely. There was a slight issue with my insurance not covering the full prescribed quantity, Maria very clearly and expertly explained the issue, gave me the paper the indicated the issue so I can give that to my doctor, filled my prescription to the highest amount covered at my request, and I was back in my car within 15 minutes. If their distributor carried my doctor's preferred manufacturer, this would definitely be my new pharmacy. I've been to upwards of 20 pharmacies in the last few years because my prescription is very specific and there are often stocking issues, I would say my experience at Fairmont pharmacy was undoubtedly one of the top 3 overall. Highly recommend
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April 2021 by Shelley P.
The utmost professionalism and care is practiced here! They truly care about their customers. Orlando, Sal and everyone else has been the outlier in my many experiences with the pharmaceutical world they are THE exception. Outstanding
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April 2020 by Brían W.
This is hands down the best pharmacy I have ever worked with. They go above and beyond to deliver outstanding service. Aside from sourcing difficult-to-obtain medication, today they stayed a few minutes after closing to provide me a prescription because my car battery had died and I had to use an Uber. I would totally have understood if they couldn't have accommodated me--it was not their fault that I was late. I am happy to support a well-run locally-owned pharmacy like this one and encourage anyone in the area to give them a try.
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January 2020 by Destiny E.
This is my grandmothers pharmacy. The pharmacy staff is always very friendly and helpful. There is hardly ever a wait when I go in to pick up her medications. Staff is very fast. Parking is not the best due to neighboring businesses (ex: Huntington Hospital, Labcorp etc). They do sell other stuff here like beverages (juice/soda/water) as well as snacks like lunchables. It is a smaller pharmacy (not a big chain like Rite Aid or CVS) so you truly get to know the workers overtime. They go above and beyond for their clients. It is extremely easy to call over the phone to refill a prescription and it is even easier to pick up. I am literally in and out within 5-7 minutes. Did you know they can even compound medications for pets?! As well as a local delivery option.
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December 2019 by Donna M.
Great pharmacy, friendly staff, quick service. I live in Pasadena part time and this place is right around the corner from me. So much better then the bigger chain pharmacies. Thanks for being so accommodating! I highly recommend this place. You rock Fairmont Pharmacy! -Donna Paul
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October 2019 by Brían Wescott
I have a complicated regimen of medications that are hard even for me to keep up with. A staff member just reminded me about an OTC medication I needed to track down—and she’d gone ahead and set aside a box for me. Orlando and the staff go above and beyond, making this the best pharmacy I have ever done business with.
