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November 2023 by 空白
I was trying to print out my poster that day, a worker in the store helped me with all the process I need to do, he is so nice and enthusiastic. I will rate this experience the highest point!
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April 2023 by Google user
I needed to get some copies and fax some important papers today. I entered the store and was greeted by a smile and a hello from the staff. I had some questions concerning the fax machine that were quickly answered. The fax machine quickly processed my papers. I took the readout to the front desk and payed my bill. The staff member explained the charges and I was ready to leave. While I was there, I noticed the staff was following all local and state pandemic protocols. There is a parking lot in the back, as well as street parking available. A good experience. I just stopped in again and wanted to update My experience at this location. I talked with Jerry on the phone to check on the extra service that I needed. He was very helpful in explaining what I should do and a good time to come in for help. On the day that I went there I was graciously helped by Fernando. Excellent service once again. I am very impressed with the training program that FedEx must have in place, to train their staff. I will continue to be a loyal customer.
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April 2023 by L R
Was greeted by a smiling young male employee and a great customer attitude picking up a package. Perfect service.
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February 2023 by Katie T.
Nuria was sweet and knowledgeable went above and beyond to make sure my package got where it was going safely and in tact she covered all of the previous postage and taped it and rearranged so package would fit best. I appreciate her warm demeanor and expertise. I will come back to this location for future shipping and printing!
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December 2022 by George Zuo
Very good location and excellent customer service! My first choice of shipping and printing place!
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December 2022 by M R.
Thank you for being considerate and efficient whenever I go there to use printing, print to go, copier, shipping and receiving transactions. Victoria was especially helpful the last visit I had; due to disability I cannot carry and hold above a certain amount and I was helped with a dolly for big heavy boxes that required shipping. Thank you for your time and kindness! Efficient.
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October 2022 by Gerry P.
Thank you very much for the excellent impeccable services from staff Nuria who was very helpful. Appreciate the assistance and support.
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August 2022 by Daniel Z.
Great customer services. The store staff help print shipping label when I forgot to do so.
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August 2022 by N M.
Elsa helped me with my package today 8/2 at 3ish pm and was very helpful and kind. There was no wait for me. She's a very good employee and I would come back for my shipping needs because of her =)
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July 2022 by synthya batiste
The computer DOES NOT WORK AT THIS LOCATION. I WASTED $3.15THE WORKERS HERR ARE NOT NICE EITHER.
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March 2022 by Barb Y.
George provided great service! This center was friendly and efficient. A+ customer service experience.
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March 2022 by Andre P.
I would like to take the time to recognize Jerry for his exemplar service, professionalism, and hospitality. Due to the time sensitivity, specific dimension needs and design of my request, I opted to call the office in Pasadena prior to placing my order. I fully understood that my request was arriving 2 hours prior to store closure, and frankly was not expecting to be able to have the request fulfilled on the same day. Jerry went above and beyond, ensuring that my needs were met, and even gave me a call to notify me when the order was completed. To say I was satisfied with the service would be a down statement. Furthermore, Jerry went above and beyond ensuring that the dimensions and design criteria were met, and even adjusted the design, as he considered that the fonts may have been too small. Please extend my gratitude to Jerry, and the Fedex team. I have been wholly taken by back the service I received.
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February 2022 by Nadiya Boston
Great service! Employees willing to help and very friendly.
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January 2022 by the eater A.
Fedex really has an eyesore with this location and the staff who gets hired. If you're looking for unresponsive, unhelpful employees who will also give you an attitude then by all means visitors location where even a simple drop off can turn into a 20 minute adventure, you might as well drive 20 minutes to another better location.
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January 2022 by Jade F
Employees not very helpful. They’re too busy talking about quitting. I had to drive to another FedEx 7 minutes away which was way more welcoming and employees were helpful.
