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January 2023 by Sexy Sagittarius
Great clothes you can find a lot of Bohemian stuff here, nice hats you can even get a record player and a record player holders.
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October 2022 by HoyMay P.
Another place with hip and unique boho women's clothing. I enjoyed looking at the outfits they had on display. Somewhat pricey yet the quality is high. Street metered, lot and some free parking spaces. Free WiFi.
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August 2022 by Alexa B.
Absolutely agree with the two other real reviewers who said the mustache guy who works her hates his job. He definitely does a good job of making people feel unwelcome and gives you a bad look if god forbid they sent you an oversized item and you try to return it. Why can't they hire women for a womens store?
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August 2022 by Gabriela H.
First time at this store and was excited especially since its nicely located next to my other favorite store, Paper Source plus the beautiful exterior of the building made it more enticing to go in and take a quick look at what the interior of the store at now that I'm a Free People junkie. The staff greeted me as soon as I walked in and offered their help if needed. After walking around I noticed their inventory was limited in terms of style in comparison to the Free People in Arcadia but still a lot to choose from. Fitting rooms are located towards the back along with the FP Movement clothing line. I love the decor of the Free People stores, they all have similar yet different decor at each store I have visited: Irvine, Arcadia, Huntington Beach, Valencia, Palm Springs to name a few. I'm over here waiting for when Free People starts their own interior design line or if we could hire their interior decorator to make my house look like a Free People store. Metered Street Parking is available but can be difficult to find spots nearby during peak hours.
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July 2022 by Nel A
Favorite store when I’m visiting LA. They have a different kind of design and interesting decor
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April 2022 by Mrs. B
Very nice and helpful staff even though I was not there normal clientele. Very respectful.
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March 2022 by Ana T.
If I can give a 0 to customer service, I most definitely would. The turnover rate at this specific location is very high, I've noticed. The manager absolutely hates his job and is so rude, I'm embarrassed for him. I have never walked into this specific location and been greeted with a positive attitude. I believe there are two managers they both are absolutely sh** at their job because they make you feel so uncomfortable with just how stoic they are. And don't get me started on the look on their faces when you ask them to pull a specific item for you. It's so bad that I avoid walking in here every time I walk by the windows. That's how much the employees suck. I'm like "oh cute dress"! But do I really want to deal with that unhappy face?!! Get new employees if you want your customers to have a pleasant shopping experience. They will literally put you in a bad mood, try walking in there all happy, you'll leave disappointed trust me.
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July 2021 by American “Doll” Girl
Love their style
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July 2021 by Ara Bevacqua
Nothing for men.
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July 2021 by Dinora Schmidt
love ????
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June 2021 by Olga B.
THIS IS FOR AN ONLINE ORDER NOT THE CUSTOMER SERVICE IN THIS SPECIFIC LOCATION. So I ordered a specific product with a specific color and they chose so send me another color, I called them to see what could be done , they just said they would email me a return label um HELLO THIS WAS NOT MY FAULT IT WAS YOURS !!! I was supposed to wear this product to an event and will not be able to ship out and then reorder on time to use it , the least you can do is send me the right color, I SHOULD NOT have to waste MY time and resources to ship out the wrong product that YOU SENT me so refund me or send the right product ! It's not my fault you sent the wrong one and plus their customer service sucks I spend so much money on their app yea I had the app ! And they can't even do this for me after it's their fault You've been warned . So unhappy I love their clothes however it's become a thing of ethics now
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June 2021 by Kara Holmes
I love that the dressing rooms are open!
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April 2021 by Samantha Cheatham
The staff is consistently friendly, store is clean and the dressing rooms are open. What more could you want?
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April 2021 by Sonia Apodaca
Love their active-wear style and the employees were very friendly! Especially the person that helped us at the register ?
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October 2020 by Olivia S.
Free people is pretty much all I wear anymore. While their sizing isn't always consistent, I love the clothes, styles, textures, little details, everything they do! I primarily order online and return in store. Most of the staff knows me here, and are always terribly friendly. I'm giving them 4, not 5 stars because of their size selection. Yes, it's a small store, but they are heavy on smaller sizes, leaving the larger ones to be ordered online. It seems like after M, not much exists. Don't get me wrong, I've found L's here before, and the occasional piece of denim over a 31, but I wear L, XL, 32/33 so I do my damage online. Like I said tho. Staffs great, they're following covid guidelines, stores clean, parkings never too tough. I'll be back. I got orders coming this week.