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October 2024 by WH K
Located in Old Town Pasadena, transportation is convenient, shopping is easy, and the restaurants are of good quality.
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October 2024 by Tammi Mathews
Superb service !!
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October 2024 by J. Marques
I came in with a work vehicle that would not fit in their parking garage. Therefore I was charged $50 for parking to leave my vehicle in the front with valet. Unbelievable, almost double the rate and as a committed diamond member, their team offered zero flexibility on the charge. I’ll find somewhere new to stay in Pasadena, thanks. Do NOT stay here if you can’t fit in a parking garage.
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October 2024 by Trophy Husband
I was there a banquet event and the banquet room was nice. The food was delicious and great service.
Food and drinks: The food was delicious and great service
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October 2024 by K L
Basic room and service but for the price you would think you’d get free WiFi. When we brought up our internet charge with the rude concierge woman this morning she made no attempt to help or accommodate us even though WiFi was advertised as free when we checked in. Not sure why Hilton has this woman working the front desk when she clearly hates her job :(
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October 2024 by Juan “Johnny”
Nice clean..safe environment
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October 2024 by Karen Mascarenhas Santana
I have stayed at hotels on nearly a monthly basis for years. I booked through Priceline. I had an urgent situation come up and Priceline offered to refund me. I had called over a week before my trip. Priceline contacted the hotel and management refused the refund even though it was booked through Priceline and they had no issue refunding the trip. If my situation had changed I would not stay here due to the treatment by management. It made me feel very uneasy as to how my experience would be. I have on a few occasions needed to cancel a hotel booked through Priceline and the hotels in SF are very good about this even at the last minute.
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October 2024 by Steve Bennett
Stayed the weekend for a football game. The room was super clean, the location was great, and the staff was friendly and helpful.
The hotel bar had great service as well, the breakfast was outstanding!
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October 2024 by Michael Majerus
The staff was one of the most cheerful and helpful I have ever encountered.
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October 2024 by Jeff Anderson
I stayed here for a night while attending a game at the Rose Bowl. I loved it. The location is great, and the accommodations are modern, attractive and simple. The room was clean and well appointed. We had breakfast with a large group and the food and service was really quite good. Our waiter Tino was a pro. Liked everything about it. I’m hoping to come back for a full weekend to explore the town.
Nearby activities: Close to dining and shuttles to the Rose Bowl
Walkability: We walked to dinner and the Rose Bowl shuttles
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October 2024 by Amir Mughal
4 stars because parking was supposed to be included when we had booked through Amex, but it wasn't.
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October 2024 by Dave keckes-chartrey
It is a very nice hotel on a very pretty street near a very pretty stadium where my team kicked the local team in the pattootie. Thus, I highly recommend this hotel.
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September 2024 by DR
Amazing staff and service and excellent location! Although the rooms are slightly small, they are super clean and extremely quiet with thick walls and quiet AC/Heating systems and nice furnishings. Also, they pay attention to every detail from the arrival at the front to the rear entry from the parking garage and everything in between! This only happens when the management team as well as ownership really care! Even all of the front desk team members are amazing, friendly and attentive, and I have rarely witnessed such high quality from a front desk team, even in luxury brands. We have to give special thanks to the front desk and bar teams as they made the trip extra special and memorable!
Amazing job Hilton Pasadena!!!!
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September 2024 by Tyler Jackson
Parking is paid, and its a bit of a walk to anywhere
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September 2024 by Logan Cothran
We stayed for 5 days the air conditioning was no good, they did not disclose the bathrooms doors are none sealed sliding barn doors with zero lock or even a functioning vent fan in the bathroom our toilet did not qork half the time. No microwaves in the room and our neighbors left over room service set in the hallway for a day and a half.
Soo keep in mind if you need to warm food up youbhave to walk down to the lobby and use the single one they offer and water pressure is awful
