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March 2024 by deon jones
I’ve been eating there for 30 years plus, and I know the family and they’re really good people. They put so much dedication into the business that there’s no way it couldn’t be a success. And they’re always kind and nice to everyone I bring in there.
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March 2024 by Kayla S.
This location is very unprofessional and disrespectful towards their customers, they made me very uncomfortable while eating my food with my family they stared at us the whole time. When address the issue our server a blonde woman with good teeth stated since we were the only family in there they had nothing else to do other then make sure we were following the restaurant rules. When I asked to speak to a manager a what seemed like 20 year old little boy came out and didn't give us any reassurance. We asked for the bill and they starred at us until we paid assuming because we complained we weren't going to pay. My Sherman Oaks location would never have treated us this way.
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March 2024 by Rodrigo S.
I'm a big fan of hot wings cafe but when visiting the location on Colorado i don't normally have bad experiences here, I visit the one in Sherman oak with my girlfriend all the time very attentive and service is always perfect but when I visited this location I went for my birthday, one of the people with me didn't want food there. but we all order our own plate of wings, she order outside food and brought it in, after that it just went down hill, they wouldn't stop staring and were acting like we had done the worse felt very uncomfortable with this reaction being that I was a paying customer and a loyal customer. If busting hot wings cafe... go to Sherman Oaks !!!!!
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March 2024 by Doug H.
"Boneless" wings were unedible. I threw them away. Seemed to be mashed up chicken pressed together and held together by something. The regular wings were ok.
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March 2024 by Mario Valenzuela Jr
MID wings. Literally you would expect them to be ultra flavoful, they are not. Not sure what was wrong, sauce? Or maybe the chicken itself. It was below average. Probably the sauce. Hard to mess it
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February 2024 by Daniel Rodriguez
Great place for wings and sports. They have lots of TV's that are always tuned to a game.
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February 2024 by PMK
We came here on a Wednesday early afternoon and service was great!! Karen was so friendly and attentive! Friendly attitude and just welcomin!! The boneless chicken wings were excellent! Juicy inside and firm outside! The 8 piece combo chicken wings with curly fries were spot on perfect. We would definitely return soon. My friend and I stayed longer after eating them ordered takeout and she was so accommodating! We will be back!!!
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February 2024 by Wpj W
Omg! Do not go here. The waitress was very sweet and good. That’s where it stopped. They serve “ketchup” for the fries that is the most disgusting ketchup me and my partner have ever had. They put it inside old “Heinz” bottles too. It was awful. The wings were super tiny and mostly over fried so they were crispy and dry. Then let’s talk about the sauces on the wings….. like the ketchup they must buy the cheapest sauces on the market. The BBQ was disgusting and the buffalo was a poor-generic knock off. It is hard to mess up wings, but they found a lot of ways to do it here .
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February 2024 by P K.
We came here on a Wednesday early afternoon and service was great!! Karen was so friendly and attentive! Friendly attitude and just welcomin!! The boneless chicken wings were excellent! Juicy inside and firm outside! The 8 piece combo chicken wings with curly fries were spot on perfect. We would definitely return soon. My friend and I stayed longer after eating them ordered takeout and she was so accommodating! We will be back!!!
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February 2024 by Gustavo M.
We have been coming here for years brought my family to eat wings. My son didnt want wings and he bought romen soup next door and Hot wings manager told my 14 year old he couldn't bring out side food. When we had already ordered 32 wings already. Never coming here again. I understand if we didnt buy but we had already consume food.
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February 2024 by Jasmine N.
Never was a big fan of yelp reviews but this place is just incredible. Overall everything is perfect but over some small problems the manager guy ( I love when he does braids) is always there to satisfy us. The wings are always on top but the lemon pepper is my favorite. My orders usually consist of regular wings with some cheese fries or some regular curly ones but today decided to make a takeout order of 150 wings to watch the superbowl game with the family and once more everything was perfect. Sadly, for today they were doing wings only but we all know how it is on superbowl Sundays. The manager gave me a great service with that beautiful smile on his face and the other man with glasses helped me with the handling. Ngl, the wings were smaller than usual this time but still very fresh and juicy. You're doing a very good job guys, keep it like that.
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February 2024 by Locyan C.
Ordered from here many times! I love that the wings are smaller but very tasty still. Flavors are great and never disappoints. I usually choose them over any other wings chain.
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January 2024 by Lydia R.
We're such a fan of hot wings cafe chain, but this particular one in Pasadena we ordered wings so excited for it it came and once we grab one there was a thumb nail it looked like a mail that just got bit off and flicked, it was so disgusting! I couldn't even touch the fries or any other thing we ordered from there. I told the waitress and she took it and another person came wasn't sure if it was the manager but it was a guy and he apologized and told us that it was celery but celery is green this was clearly not celery! We told him that we just wanted to leave. We paid for our drinks and beer and left. We're so turned of by this our stomach turned and felt disgusted. Bad bad dirty people and I dk what else they let slide in their kitchen.
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January 2024 by Cocoaa P.
Hello! I came to this restraint multiple times. The first time I went was on Oct. 6 with family, we ordered everything and it went well. The second time I went was Jan. 1st and it was by far the worst experience ive had. I always order their "Traditional Steak" (philly cheese sandwich) and when I received it the sandwich had a smaller portion of meat than the previous times. I kept photos of our meals and there was a major size difference in meat. Also, because I came in with family on the 1st, they gave us a harder time when it came to customer service and just overall ORDERING. I hate to bring racism into everything, but she had us messed up. She kept coming to our COLORED table making sure that we didn't get up or leave which was strange. The table had bones underneath, it was very dirty. The tables weren't even bussed and there was chicken wing crisp remained on the seats. Very unsanitary, it was the dirtiest it's been. If you're thinking of having a meal here, don't, it's expensive for a whole bunch of bullsh!t.
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January 2024 by Andre C.
I have big issues this this establishment. I have been to this restaurant plenty of times. I have first went during April of 2023. The first time was horrible. The chicken wings are small but they do give you a big portion. The taste seems to feel like it was frozen for a while. My friend ordered the chicken tenders and fries. When we received the meal, our faces came with big shock. We thought that we had gotten fish and chips. But no, it was BURNT chicken sticks with a small portion of fries. When we cut into it, we were met with a face of disgust. My friend couldn't even take two bites of it and left hungry. After this, a couple months later me and family have decided to take another shot at going here. I last went during December. There were so many people and floor was dirty. The area was very dirty and it seems like people can't clean up after their own self. The waiter was very rushing and we didn't have time to look at the menu. I ordered the buffalo wings again. My friend had ordered a sandwich. When we got our food, once again our faces were met with shock. My wings felt undercooked so I felt uncomfortable eating the rest of it. The portion given felt unacceptable. The service was also was terrible. I'm so sorry, but do not come here if you wanna starve when you walk out the door.
