H&R Block tax professionals are knowledgeable and capable of handling your tax needs, maximizing your refund. You can set up an appointment at your local tax preparation office or work with your tax consultant from home. The well-being of customers is the top priority, with deep cleaning, disinfecting, and social distancing measures in place. If you prefer to work with your tax pro from home, you can use the Digital Drop-Off service, where you'll receive a link to upload your documents. Customers praise their tax professionals, such as Grace, who are described as helpful, informative, and efficient, providing a positive tax filing experience.