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February 2024 by Avedis Frandjian
Friendly
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September 2023 by Steven Garcia
Where exactly are you located on Mills Place.
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September 2023 by D G.
Removed my last review RE: the incorrect repair of my A1704 Macbook Pro. They eventually did get back to me, saying that the owner of the business passed away and that they were, of course, grieving and sorting things out. They heard me out and honored the warranty. My machine works as well as ever. Thanks, folks!
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March 2023 by den n.
Sadly, Troy who ran iDoctor, has passed away, which probably led to some folks having trouble contacting the office. However, it appears his kids are picking up where he left off, and are open for business again! I am bringing in my Apple Watch for repair and will update this once I get it back. Note that the hours here appear to be out of date; it's now M-F 10-6 and Sat by appointment only.
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February 2023 by Janelle P.
I have been trying to visit for several weekends to pick up my items. I have not been able to contact you during business hours. The door is locked, and no one answers the phone. How am I able to retrieve my items on the weekend? Thank you.
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January 2023 by Vanessa Duran
I never write reviews and I should’ve read the reviews before I went to the store. I purchased a replacement key in May and have tried multiple times to get my item and I have been given the run around. No one answers their phone or you might get a text from him but no assistance. I have asked many times if someone can help me and I get no help.I spent $50, called many times and I get no response. I am willing to change my response if I am given my purchased item and this gets resolved.
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December 2022 by Klarissa B.
Troy was great and he helped me fix my camera for a great price! Super efficient and friendly. I highly recommend using their services.
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October 2022 by Aaron D.
what they say about troy is very true..hes a great repairman..and i took my iphone 8 to him and he did a great job. and i was very happy with the job he did on my cell phone...but finding his office is a real headache..and wished he had an office in pasadena its self..he knows his stuff and his prices are very reasonable..so troy you get 5 stars..from me...
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September 2022 by Jonas Lopez
Troy absolutely killed it fixing my daughters iPhone 12 mini! I thought there was no hope and he performed a miracle!
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September 2022 by Bill B.
Brought my old iPhone 7 in with cracked screen. Troy had it fixed perfectly 20 minutes! Yep, twenty minutes and done! This my go to place for iphone repair now. Thank you Troy
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June 2022 by Miki M.
I've called several times over the past couple of weeks. I've even been to the store. I've left messages on Yelp. No one seems to be ever around. Is everything ok? When he's there, he's very helpful.
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March 2022 by Art H.
IDoctor is a hidden spot in Old Town Pasadena. It sit tucked away behind Jakes billiards. Only reason I didn't give him 5 stars was because I walked by 2 times. I had to call & he walked me to the hidden door. He took my iPhone right away and started working on it. 15 mins later my iPhone had a New battery and I was off. I did not call around so I can't tell you if the price was good or bad. I thought it was fair and he could do it right away. I will be back if my phone has any problems in the future.
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November 2021 by Kevin M.
Easy, fast, reliable and friendly service. Prices are good too. 100% Recommend.
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September 2021 by Anthony L.
Brought an ipad in to replaced the cracked screen two weeks ago, got the screen replaced but home button stopped working. Tried calling the owner, no answer. Tried texting, no response. Went to the store in person for a couple times, but the store has been closed every time with a sign "return at 3pm" up front. Waited past 3pm, still closed. Not sure what's going on with this store.
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July 2021 by J R.
Very quick turnaround. Extremely helpful and completely affordable. No more Ubreakifix!
