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April 2023 by Cali Smokes
Worst experience period. They knock on doors and steal patients from other companies. Horrible service
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November 2022 by Sherrie B.
MIssion Hospice has done an excellent job caring for my Aunt under an hospice order for past 10 days at the Alameda Care Center in Burbank. I have had almost daily communication with Mission and 2 in person meetings at the facility. They have demonstarted excellent understanding of my Aunt's conditions/needs and worked well with me during her transition process. They are great communicators, caring, responsive to my concerns and professional. Unfortunately, this is my 3rd hospice experience in 3 years , but I am happy to say by far the most superior experience. Thank you staff at Mission Hospice
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October 2022 by Louise G.
My mother was transferred to Mission Hospice when the hospice she was in suddenly closed. What an awful experience! They took my mother off several crucial medications without discussing it with me first. When I tried to find out why, I would get passed around to different people, all who refused to answer the question. Her board and care got conflicting paperwork about medication dosages. The nurses would lie to me, deny it, and then tell me I "misunderstood." When we transferred to a different hospice, they tried to take my poor mother's wheelchair, even though they did not provide it. Mission Hospice appears to only be in it for the money. Do yourself and your loved ones a favor and stay away!
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August 2021 by Ana Urcuyo
Words can't say what is just right for this place, they are an amazing people, I'm a nurse for 40 years , working for different hospitals and nursing homes , I m right now a nurse instructor, I work as a DSD for a while so I know a little about management, safety etc and of course nursing. So when I'm saying how wonderful this people are is honestly the true, my mom was under there care and every one from Mission Hospice that came to my home to see after my mom were so dedicated and compassionate. They deserve the 5 starts and more, thank you to all Mission Staff from all of us.
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January 2021 by Sarah W.
My experience with Mission Hospice was brief but exceptional! They were compassionate and caring for my sister who was diagnosed with coronavirus at the nursing home. I'm so thankful that I made the right decision by choosing them to take care of my sister on her last day. The team of people including the social worker, chaplain, and the nurse understood the needs of the family and my sister. The nurse visited my sister daily and kept me posted of her condition. Chaplain Steve Morrey called to give me support, visited my sister few times and set up Facetime calls with my sister and the family. He even went to see my sister on her last day, provided some spiritual support, set up Facetime so I can see her for the last time. They make their absolute best to make sure my sister was as comfortable as can be and provided me with incredible support during this most difficult time in my life. From the bottom of my heart, I like to thank Mission Hospice for helping me make this hard time so much easier. Thank you for genuine concern for my sister and for my family. Thank you for continued kindness and compassion. I definitely recommend MISSION HOSPICE to anyone if needed.
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December 2020 by CK Williams
I cannot express how pleased I was to have services supplied by Mission Hospice. My brother died of cancer one year after his diagnosis but they helped to make his final 6 weeks as comfortable & anxiety free as possible. Kudos to his case worker, social worker, and nursing staff who cared for him around the clock allowing ourfamily to focus on what he needed most: emotional support & love.
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May 2020 by Margot W.
As weird as it feels to post a YELP review of a Hospice organization, they deserve A LOT OF credit in making the end of my father's life a relatively smooth transition from this world to the next. Every nurse we met was skillful, caring, and knowledgeable. We are so grateful to this team of dedicated professionals.
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April 2020 by Jeannette I.
My father passed. NO ONE called. I had asked for Matt his RN never bothered to call or Flor the social worker. I spoke to Carlos the main person who just lied about how he would handle the situation. I just received a call THREE WEEKS later from Ana another social worker not assigned to our case. Clearly, they are using her as their xxxitch to do the other SW grunt work. They were NOT there when we needed them. Please do not be involved with this company. Hospice...my foot
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March 2020 by patchouli oud
Wouldn’t recommend. I’d give them zero stars if I could. They will sweet talk you. Don’t fall for it. They’re just in it for the commission and will fight like wild dogs with other hospice companies. My father passed away just days after being released from the hospital & released my fathers body to Research for Life without authorization! They should be shut down!
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August 2019 by Ak Flo
This place is has an amazing staff, and an amazing place to work! I have been an RN in home health and decided to work for this facility because of their diligence and integrity to compassionate care.
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June 2019 by Mike L.
My Mom was admitted to hospice care in her home and I have to say I have been totally impressed with the communication of the nurses, social workers, etc. All her medical needs such as personal supplies and also medicine is ordered by them and they are genuinely concerned if I have a question or just need to find out more information. They have some awesome nurses there that come to her home and I can only wonder how much better our healthcare system would be with caring, efficient nurses who keep in contact with the doctor would be if they modeled after Mission. Having a loved ones health declining is hard but the support Mission Hospice gives is truly a blessing.
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June 2019 by Zack Levi
DO NOT GO HERE, IF YOU DO BEWARE OF MERCY MARTINEZ SHE'S NOT A TRAINED NURSE AND SHE'S A KNOWN MURDERER WHO NEEDS TO BE LOCKED UP AS WELL AS A CHILD ABUSER THIS PLACE NEEDS TO BE SHUT DOWN.
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November 2018 by S T.
Wow, is all I can say. We have had Mission Hospice now for 6 months for both Mom and Dad. Amy is great as our case manager. The staff is willing to talk 24hours a day, and they are on call even weekends and holidays they come by to assist with a specific problem. They prescribe meds according to direct conversations with our great geriatric doctor, Dr Arbis Rojas in Pasadena, and the teams communicate daily on care. We have a caregiver staff that covers 24 hours, and they always can count on Mission. Medicines, oxygen tanks, portapotty, even hospital beds are delivered to the house, they come to the house every couple weeks, and Dr. Rojas also comes to the house. Again, amazing service, maximum excellent care. Oh, and medicare covers it all, we have not paid a penny for all of this extraordinary care. My Dad did pass away one month ago, and Mission was there to assist during and before his passing. Peaceful, and now mom is still with us under their care. Amy calls me and has no trouble spending 1/2 hour on the phone talking about specific care, reviewing charts and upcoming future changes, and what we can expect to come. I can also recommend Neptune Society, my folks prepaid for both plans, and they were great. Seamless and came over within 2 hours of my call that my dad had passed on.
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November 2018 by Chris Hu
Be careful with this hospice they should be close
