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February 2024 by Ling H.
Great service and super knowledgeable about painful feet issues! Had been living with foot pain for a long time.
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February 2024 by Stephie K.
terrible!!!! You can never reach anyone there!! I prepaid for my shoes, as I need it due to my disabilty, I'm on social security & Cesare stolr from mr! I paid 200 dollars in advance fot shoes almost 3 years now, he would promiss to get back to me and never does!! He is a crook!! I need to sue him!!!!!!! stay away from this guy awful hewill bilk you out of your money
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September 2023 by Acquah D.
Cesar came highly recommended by my foot doctor, and everything she said was true. Cesar knows his stuff, is super friendly, and does amazing work. Highly recommend him to anyone needing custom orthotics. He truly is amazing at his job!
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September 2023 by joy scott
Cesar is fantastic, I have found his work to be impeccable! My lifts on my shoes needed due to a shorter leg due to injury last me a long while most of the time. I have not had the same results elsewhere. I’m sending them from NY since I’ve moved there.
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August 2023 by Gabriel A.
Cesar was very helpful when I had a special client in need for shoe modifications due to a leg length discrepancy. The client was very happy with the shoes and it allowed her to have a more normal gait. I recommend Novis Foot Center as they are professional , highly skilled and very friendly.
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March 2023 by Diane R.
Cesar has been putting lifts in my shoes for years. The work he does is excellent. Recently I made an appointment with a podiatrist who was ready to do fusion surgery one foot at a time. I was not ready for surgery and wanted to explore conservative treatment. I called Cesar and made an appointment for orthotics. Cesar took custom molds, but he also made alterations to my shoe I was wearing giving me instant relief until my orthotics were made. Cesar is so knowledgeable with whatever is wrong with your feet and is a certified Pedorthic. I drive two hours for an appointment but would drive further. Thank you Cesar.
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January 2023 by Lorryn A.
Every step I took felt like I was walking on sharp rocks. Caesar took impressions and a week later I had orthotics that enable me to walk without pain. Caesar is a master craftsman. Call first for an appointment. Actually life-changing.
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October 2022 by Davidl442
Outstanding customer service. Cesar spent more than a half an hour with me going over options and then mapping out a plan for my shoes.
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September 2022 by David Localio
Outstanding customer service. Cesar spent more than a half an hour with me going over options and then mapping out a plan for my shoes.
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June 2022 by Jack R.
I can not find the words to describe my thanks to Caesar at Novis Orthopedic Shoes in Pasadena. He has saved me from years of foot pain and has given me increased mobility and hand designed and crafted shoes to fit my right clubbed, pronated foot. I was recommended by my orthopedic surgeon to see Caesar and from our first meeting I felt extremely confident that he could help ending 30 years of ankle and foot pain. Since my initial contact I have had five pairs of shoes ordered through the highly professional services provided by Caesar at Novis. I highly recommend the business and the staff at Novis Shoes.
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June 2022 by Dorothy V.
I have been looking for new shoes for months. Due to the supply chain problem I haven't found anything. Then I went to Novis and not only found shoes but the orthotic was shaped to fit my feet. I have arthritis and now I have way less pain. Thank you.
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March 2022 by Jessica L.
I've been coming here for years and years because I been having a lot feet problems that the foot Dr couldn't help me with.... I got recommended to this place by a family friend and it has helped a lot with my feet problems because of the custom inserts and every time I come in to get new ones Cesar always make sure it fits me just right and takes his with how comfortable I am when I first walk in them... He always make adjustments to the inserts no matter what they may be and I always leave here super satisfied with his work! I definitely feel a difference when I'm at work standing all day and it definitely is a positive difference! I really like that these inserts last for years and years! He makes my custom inserts perfect everytime!
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November 2021 by Bob Frank
Drove a half an hour & they were closed. Note said back at 2:30 which was an hour more. I didn't have time to wait. :(
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October 2021 by Cristian
The business is extremely accommodating for finding people the best comfort possible in footwear. The operation is represented well by the service given to their customers and help make sure that people are treated in a welcoming manner when searching for their products. They are helpful and helped me find comfort in shoes, and I really enjoyed the establishment for its quickness and simplicity in business dealing.
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September 2021 by Carherine J.
I went Novis not sure if I would get what I needed. Cesar understood what I needed. I recommend this store for any special shoe needs.