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February 2024 by Jimmy N.
Order them on Uber eats for the late night munchies. And it was made with love by Marusa and Ana. Gotta say it was fire and I will be ordering them again
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December 2023 by Giovannir S.
I purchased a new speed queen for our elderly parents. Theirs was not working anymore and had to be replaced immediately. Samantha was very patient and helped us by scrolling in her computer in search of our perfect machine and she did. The perfect size and functionality. Easy to understand and straightforward instructions. Jose the gentleman that came to install the machine was very professional and was very respectful to my 88 year old retired(kinda) mechanic father, who was very interested in watching Jose install the machine. It was a very good experience for us all and my Mom was very happy. Thank you Pasadena Kitchens. Samantha, Sarah and Jose.
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August 2023 by Jessica O.
Really enjoyed working with Sarah to get our new washer and dryer. We had previously had a nightmare experience trying to purchase from Best Buy, and ended up returning everything so that we could buy from a local business. Sarah was great--walked us through our options, helped us to get all the rebates we could, and scheduled a quick delivery/install. The guys were a little late on delivery day, but they called us ahead of time to let us know, and the install went very smoothly. They even had to take a door off its hinges to get the units in, but otherwise had no problems. Agreed on some other reviews that the selection is a bit smaller, but I also emailed ahead of going into the store so that we knew what lines they carried and then they were able to give us all the focused info we needed to make a decision. Great family-owned local business!
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April 2023 by Angelica Calderon
Very good
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March 2023 by Donna S.
Pasadena Kitchens is the best! Family owners who know their business and support their customers. Hard to find this level of quality, professionalism and knowledge! Competitive pricing and product offering with professional installations. Highly recommend. They're awesome.
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December 2022 by Anju K.
I will always, always recommend Pasadena Kitchens to anyone new in town. They have been supplying my family with appliances for (literally) decades. Be prepared to wait a little longer for products and have less variety than a big box store, but the staff are very knowledgeable and friendly. The more data you can provide as to your needs, the better they can help. Rest assured that they will work hard to find you the product you are looking for within the required specifications you need, *and* install it properly (An unfortunate rareity these days). I moved into a new place this year, and Pasadena Kitchens recommended an LG washer/dryer combo that was cheaper than the same models at the Home Depot on Walnut. Jose handled the installation, including providing the appropriate ducting material. By contrast, I recently made the mistake of purchasing a dishwasher and fridge online. I ended up paying more in extra haul-away and installation fees than I saved in online discounts when the contracted delivery company refused haul away and installation (Despite my having invoices showing I paid for those services). By contrast, I called Sarah to ask for advice and Jose came by the next day, finishing everything within an hour. Speaking frankly, if I had time to arrange for the donation/ sale of my old appliance *and* the transport of the new appliance *and* the time+know-how for plumbing/ carpentry/masonry, then, yes, a big box store might suffice. That's not the kind of schedule I have right now, and I will always prefer a local store where I know I can rely on the people.
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November 2022 by Samuel Berumen
5 stars all day for padadena kitchens! Sarah was very knowledgeable and very helpful! They helped me order the exact parts i needed for my washer. With parts aririving in just a couple days. I was able to fix my washer myself. Saving me hundreds of dollars. Pricing on brand new appliances were very good as well. I definitely recommend pasadena kitchens to my friends and family! Thank you pasadena kitchens for all your help! #supportlocalbuisnesses
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October 2022 by Patrick DeGrosse
Sarah at Pasadena Kitchens was super helpful today. I needed a chunky closet door pull on short notice, and she sorted me out quickly and provided the hardware I needed. She also explained the advantages of the commercial washer/dryer line they supply, and I’ll def be going back there when my old appliances give up.
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October 2022 by Robert L
I bought a new Speed Queen from the owner of Pasadena Kitchens. The day before the delivery, she called to tell me that they were going to charge an extra $200 to their $70 delivery fee. I told her that Best Buy delivers for free and she said they do BB's deliveries, so I went to Howards and they delivered it for free with 2 men. They had it up the stairs, installed and took the old washer, faster than I could find cash for a tip even with my 48 stairs. Great GE washer !
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October 2022 by Mario M.
My partner and I got a LG fridge from Pasadena Kitchen. It was approximately the same price as a big box store. The salesperson was cool and worked with us, didn't pressure us in any way. We paid for installation (and removal of the old fridge). The fellow who came to install the fridge was a bit late, we got one update about their status, that could have been better. Still, he competently installed the fridge and didn't damage it during delivery and installation. I'm glad to support a local, family owned business. We're happy with the fridge.
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July 2022 by Peipay H.
This place is a one stop shop for all your kitchen needs. Their prices were fairly comparible to other places. They were knowledgeable and helpful. When we came to order our appliances they stayed even after hours just to complete our order. The reason why I didn't give them 5 stars was because of the delays even though I know it not completely their fault but I felt like I had to be on top of them to check on my items. And there was a few things that when I asked them they didn't have the answer too. I also liked that they have commercial appliance.
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December 2021 by Ryan D.
Best place in pasadena to buy your appliances. Amazingly helpful staff, competitive prices, quick delivery and setup. I dont EVERRR write and post reviews except when the service is exceptional. In this case i couldn't be mote satisfied. Again Pasadena Kitchens thank you so much!
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December 2021 by Ellen J.
We just bought a new oven and cook top from Pasadena Kitchens, which also provided the installer for both. We had been without an oven for over month following an oven fire, and after visiting large stores like Lowe's and Home Depot, we were resigned to waiting weeks to find someone knowledgeable to talk to, and even longer for delivery and installation. Then I found Pasadena Kitchens online. We went in to talk with them -- our oven is an uncommon size -- and they immediately knew which brand we needed. Furthermore they offered to send their installer over that day to look at our appliances and tell us what would be involved. After he returned to the office, we got a call saying they had an oven and cook top in stock that would meet our needs, and offering to install it the next day. The installer and a helper came over the following afternoon, installed the appliances, and they work great. He had to build a small platform for the oven to sit on -- the height didn't quite match our old oven -- but he informed us ahead of time that there would be a little extra labor and materials involved. After he built the platform, the oven fit perfectly. We wanted to use a credit card, and the office was closed and they didn't have a card machine with them, but they trusted us to call the next morning with the card number. Altogether it was a totally satisfying experience, and one I suspect you can only get with a small, family-owned business. By the way, I went online after we paid our bill to compare our cost to what we would have paid online or at a big store. The prices were very comparable. We did find one store that had the oven on sale, which would have saved us about $150 -- assuming they had it in stock or were able to get it quickly. The other prices listed were the same or higher. And the installation cost us less than we were quoted at Lowe's. Highly satisfied. I recommend this store! Ellen J.
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September 2021 by Ann M.
A good selection of appliances, they even had a Smeg refrigerator (in the store) which I hadn't found anywhere. Overall service was good...mask wearing was a bit casual. Prices are competitive and they've got delivery.
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July 2021 by James Konakowitz
great place. they have 110% service