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February 2024 by Collin M.
Good Pavilions. Have a decent liquor and beer section as well as peppers and cheese. Prices are solid and it's pretty well kept up. Parking lot is rough and they have no self checkouts. Normally not an issue but later on it can get backed up at times. Management is normally good on getting a second lane going but still
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January 2024 by Brittany S.
I have no shame writing this review. I work next-door, so I come in here nearly every day multiple times today. The bar where you can get food sometimes is unattended. It's been twice where I go in there to get a bagel because they have an all day bagel sign and they're out of bagels or they don't know how to make the bagel or once I found a hair in my bagel. they also stop selling bagels around 5 PM. The lines are always long because they only seem to have one to two registers open. The people that they have working there sometimes to bag stuff are awkwardly uncomfortable. Almost like they don't wanna be there, but I wouldn't be surprised if that was the case. Also, it's a pain because a lot of old people shop here. And they seem to have a hard time with their cards, Apple Pay, using receipts and coupons, or just being downright slow.
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December 2023 by L Kananack
First time here. Very helpful gentleman working in the meat department helped me find a whole turkey that came with the giblets.
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November 2023 by Chloe W
I like their prices however the drive up shopping could be alot better. Im always missing multiple items and if they dont have something they wont even offer a substitute just cancel the entire item . Employees can use more training on double checking the bags because i dont have this issue with target.
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October 2023 by Melissa Harvey
Nope, never again. You lost us as customers! First of all, my husband slipped on their floor and hurt himself, and not one person has asked if he is okay since then. The fruit is beyond bad ?. The peaches arent juicy, they are dry and bland. The ice cream is freezer burned. I have seen moldy stuff just sitting out. I bought bread and tortillas that only lasted a day or two before they went bad. And the prices have jumped up, and for what?! Less than satisfactory food. I think not.
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September 2023 by Ronna J.
ABSOLUTELY HORRIBLE One of my favorite hobbies is to compare grocery stores. I don't want to compare different grocery store companies at this time. I am just going to compare different Pavilions; i.e. Pasadena off Lake, where I just had the misfortune to go, versus South Pasadena's Fair Oaks Pavilion. There's no comparison-- South Pasadena's Pavilions wins. Pasadena's Pavilions meat and fish counters both smell, as if the special today was steamed rat! We all might run back to their mother store, Vons. And to top it off, I thought I would drown my disappointment in wine--forget it. Their wine selection is underwhelming at best! might as well, buy a bottle of RotGut Red. Miss this adventure! People watching is ok, however-- if you're stuck there.
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September 2023 by Christian P.
I got the darkest visuals of the many one and two star ratings on this location. Definitely unfriendly customer service the lady with the gray and white hair was disrespectful. I needed her assistance and tried to get her attention for a misunderstood pick up of an order of where to pick it up. She didn't even look at me or what I was trying to show her through the Pavilions app. She sent me straight to the boars deli section and said talk to the them and see if they can help you. The guys working there at the boars deli didn't even know what I was talking about. I was just so embarrassed. Until I asked Aaron who send me to Melissa and then Nora going above and beyond noticing the situation and explaining me how the app works properly. So shout out to Aaron, Nora, and Melissa who were the only three who went above and beyond and helped me with the situation. I appreciate their assistance. Even though I left the store in embarrassment and I don't think I'll return to this location. I really appreciate what the three did who made the pick up shopping experience much smoother with the confusion.
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May 2023 by Angy F.
Worst costumer service. Tried calling in to ask if they had something in stock. They picked up and hung up the phone the first time. When I called back and the same person answered "there's no one available to help in that department" before I could even ask anything. Confirming it was the person who hung up the first time. I asked to speak to anyone else and they continued to say there was no one to help???? Rude ass.
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May 2023 by Serenda Cam
EVELYN IS THE BEST CASHIER!!!! She's super helpful, neat, organized and always has a beautiful smile on her face when customers walk in. She helped me look for items that were in my interest and made me feel welcome and relieved.
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April 2023 by Tim
Well organized store. Great looking deserts.,
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April 2023 by Eve L
Smaller market, but your still able to find what you need here. Don't sleep on the deals if you have the Vons app.
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April 2023 by Piotr Bardziński
Quite overpriced, but has some variety of packed meat and fresh sausages
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February 2023 by Mozac Daniels
Like all the other ones fancy pancy but can't dancy lol love the foods tho
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February 2023 by gil p.
This is my neighborhood market. Although I don't shop here often (I prefer TJs and Ralphs). I usually go here for last minute things I may have forgotten or need while cooking. They have a good selection of chilled wine and champagne. Produce is fresh and they also have good pastries available!
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January 2023 by Ej M.
Well, this evening my sister decided to give NOODLE BAKE a try. I gathered up the needed requirements for this particular comfort food casserole recipe! NOODLE BAKE!!!!!!It was definitely deliciously soooooo Fetch! Lol guess what I was watching earlier. Talk about truly comforting, especially for a evening such as tonight. Impending deluge about to hit us thru next Sunday. Wow, I better pull out my water wings! Anyway, PAVILION'S was as usual extremely convenient for this particular visit as well. Shelves always fully stocked and staff always fully smiling. I often enjoy heading over to the market around 9pm if not later. Staff working, store quiet and pleasant. I would like to suggest that you guys try late-ish night shopping... it's the best! Thanks for making my necessities so incredibly easy to conquer! See you guys next time!
