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June 2024 by Alice Park
My visit was quick and efficient. I made an account online and made an appointment through their patient portal. My doctor had sent in the order already, though I couldn't tell just by looking online - I did have to take my doctor's office's word for it. The instructions on fasting and how long to fast for came from my doctor as well, not Quest. I showed up a few minutes early for a weekday 9 AM appointment and checked in using my phone. I was called in just a minute or two later and there was no other wait time. I'm sure everybody's experience will differ, but mine was positive.
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June 2024 by William Bishop
I was a walk in...and was taken within a hour
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May 2024 by Roey Dunn
This place provided the worst experience of my entire health challenge. Made an appointment... they didn't have it. Made another appointment and this time, they didn't have my doctor's orders. They didn't have my insurance authorization number. They had none of what I provided weeks earlier for this appointment.
And the guy, ben, was the rudest MF I have ever encountered. He actually asked me if i knew where i made the appointment... and where I was. So incredibly insulting... to cover for their failure to have my appointment ready.
Do not make your appointments, here, if you can help it. It will be a waste of your time, energy and good will.
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May 2024 by Carol Fred
I arrived for my appointment. The person was patient and gave me the fast email address for my doctor's office staff.
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May 2024 by Sky Lea Ross
The labs are always clean & organized. Phlebotomists are friendly & professional. I came in as a walk-in & though there were patients there before me with appointments, I was seen in a matter of minutes, hardly had to wait at all. Very pleasant experience.
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May 2024 by steven unger
excellent service, convenient
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May 2024 by Joe Biolsi
Tech was professional, friendly and an expert.
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April 2024 by Larissa Marko
Fast easy NO PAIN - easy parking and IN & OUT. Nice guy took my blood easy peesy!
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February 2024 by Jimmy Z.
The lab tech here is amazing. He might have been the best phlebotomist I have had blood drawn from. However, whoever does the billing billed the wrong insurance and now for over 6 weeks I have been stuck with the burden of proving that Quest is at fault while their system keeps sending me threatening bills over and over and over. I have called and have sent messages online to no avail but the erroneous bill still stands. I will update this review if anything changes. BE AWARE that the system billed my insurance from over 5 years ago even though the correct current information was shown!!
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February 2024 by Gail Katz
Very poorly run. Ran late. Sick people sitting in same room with no masks. No one at the desk. Only one person working.
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January 2024 by Mejia O.
This morning, my 99-year-old grandmother arrived at this location for lab's requested by her doctor. This location states that it does take walk-ins.. the staff was completely rude. There was an African-American woman that was apparently a phlebotomist as well as reception. If this place takes walk-ins, they need to adjust the system because my grandmother waited over an hour and ultimately had to leave , she was never updated on if she would be able to be seen anytime soon mind you she wasn't able to eat before this. It was just terrible. Please do better .
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December 2023 by Chris C.
Waited over an hour for an appointment for a simple blood draw. If walk-ins are accepte , there needs to be some further consideration given to those who made appointments. The DMV has figured this out and the system works very well. Those without appointments queue up and those without can march through. If the DMV is doing things better than a public company, then something really needs to be examined.
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December 2023 by Ed T.
I went on a Thursday 4pm as a walk-in After kiosk check-in, I only waited 15 minutes, was in and out very quickly for bloodwork Was my fastest bloodwork ever, not sure if it's this location or time or just lucky? I found street parking for free (1 hour) but they do have a pay lot downstairs
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September 2023 by Thania Guerrero hdz
Very kind and helped me with my daughter who wouldn't let go, they were very patient with her. THANK YOU ?
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August 2023 by Ray Aram
Very rude and unprofessional attitude!
