-
April 2021 by James H.
I've been coming here for years and they've transferred just about every format of video to digital for me - VHS, Betamax, Hi8, U-matic, Digibeta, D-2, and most recently, 16mm film. Cristian always takes time to explain output options, answer technical questions, and make suggestions for the best results. Excellent people. Excellent results. Highly recommended.
-
March 2021 by ChrystalClear C.
Great place! nice customer service! Their price is not bad, too. If you have more to negative or video to transfer, they gave a discounted price.
-
December 2020 by Alexandra J.
Incredible service! Your one-stop-shop. I brought them the gamut --- 8mm film, VHS, audio tapes, slides.....they digitized everything without a hitch. They provided me a quote up front, which was much appreciated. It changed a bit based on what I actually brought them, but they were always honest about how the fee would change. I'm very familiar with digital media as it's part of my job, so I didn't need much in the way of explaining when it comes to how my media would come to me, but, that said, they explained the process and the results perfectly. So very helpful. They worked with me on the deliverables, whether or not I wanted my slides color-corrected, if I wanted my film scanned a certain way, etc. etc. etc. And when there was video of a .....~questionable~.... nature (I think you know what I mean, right??) they were so professional. They called me, gently explained the situation, and separated the file for me. Plus they noted the physical reel so I could make sure I could put it in a separate place from the rest. They told me I could ship them a hard drive with my name on it for my media.....I ended up just bringing them one physically. Worked great. But I know they'll sell you one too! It was a such a great experience, I am bringing back more in the new year, for sure.
-
November 2020 by Iryna V.
Absolutely amazing!Highly recommended company!If you need to resurrect audio memories (ours were at least half a century old) look no more.Cristian was super helpful, responsive and provided a top-notch customer experience.Super fast processing and swift shipping, unbeatable price.We can't be thankful enough for such an awesome job!
-
August 2020 by Stella M.
Excellent customer service: efficient, friendly, courteous, professional. I've brought a variety of family and personal media to be digitized: Super 8 film reels, slides, photos, vinyl records, and audio cassettes, and had nothing but a top-notch experience with each. I particularly appreciate Cristian's willingness and ability to break down the digital media types, options, and costs to help me decide what to do--or whether it's worth it to professionally digitize at all. I highly recommend!
-
June 2020 by Sean H.
I can't say enough good things about this place! From start to finish, they were professional and very competitively priced. I started with a quote based on my best estimate of the number of photos I had plus VHS tapes, CDs, etc. The price was about $400 cheaper than the next best option. I dropped off my photos, and they were able to meet my 2 1/2 week deadline. The finished the job early, adjusted the quote based on the final count of what I had, and the scans are just perfect. Everything looks great and is sized right and organized just like I asked. Highly highly recommended!!
-
June 2020 by Jane M.
This is the company that you want to trust with your old tapes. I have been in the professional video world for 30 years and I can't express how happy I was to find a small boutique shop with people who know what they are doing, they are quick and easy to work with and they are friendly! Best part - their prices are lower than any company I've ever used.I will make the trek to Pasadena for their services - they are well worth it!!! I would, however, suggest you call first or go to their website to make sure that they have the ability to work with the format you have. I found out that they do not have a 1" video tape machine. So, sadly, I have to go elsewhere for just that.Christian, who usually works the front, is super cool, smart and can handle any job!
-
January 2020 by Stewart D.
I brought in some tapes for them to digitize and they misspelled the titles and forgot to transfer 1 tape. They wasted my time because I had to bring my tapes back in. Awful company. I would not go back.
-
December 2019 by Parson B.
If you're a customer of LA Video Transfer then I STRONGLY recommend going through all your photos/recordings/etc to make sure you actually received everything you paid for. I brought in an audio cassette for them to digitize for me. When I got home and checked the files they gave me, I found out that they did not even digitize the whole tape!! I called them out on it so they said they would fix it, but this meant I had to drive all the way back to them and drop off the tape again. They never bothered to offer a refund or discount for my trouble, just long-winded explanations that "they have no idea how this happened." I was hoping to use this company to digitize a box of old film negatives I found in my parents garage. But after seeing first-hand their lack of attention to detail, I will definitely not be going back to LA Video Transfer for any of their services. I would hate to bring in a box of 100 photos and only receive 60-70 of them as digital files. Avoid this company, there are other much better options around this area.
-
October 2019 by Kate B.
Christian was so awesome. He safely and successfully digitized 4 old VHS and Hi8 tapes for me. The tapes are the only videos I have of my children; my oldest died last month and I've felt so lost in my grief. Finding these videos and having them handled with such compassion meant so much to me. Eventually I'm planning on having them digitize old film negatives. I totally recommend these guys!
-
September 2019 by Mike D.
LA Video Transfer did an amazing job for me. They transferred 50 family VHS, beta and audio cassettes from the 80s and 90s. A lot of the tapes, especially the audio cassettes, were degrading to the point of being unwatchable/unlistenable. LAVT was able to restore the quality of the originals and save lots of old memories. Fairly priced (they gave me a quote and revised it downward because it wasn't as much work as they thought) and more importantly, they take great care with family tapes that I think most places would consider lesser jobs. Justin and the team there were excellent and always making themselves available... well worth the trip to Pasadena.
-
September 2019 by Cale E.
I had a really great experience with this place. I had about 65 tapes in 3 different formats (VHS, Hi8, and miniDV) I wanted digitized, and they did a spectacular job converting them to both a compressed mp4 file and an uncompressed .mov file. All the videos came out great, and that's saying something as some of the videos are over 30 years old, and probably not properly stored in that time. The job was done in a couple of weeks, communication with Justin, Christian, and the rest of the staff, was super thorough and pleasant, and the pricing was very fair. Overall, these guys run a fantastic business and I can't recommend them enough.
-
August 2019 by Laurel K.
Cristian saved the day when he transfered our more than 40 precious videotapes to a hard drive in a timely and very affordable turnaround. Professionals operating with a can-do attitude. Thank you!
-
August 2019 by Hey Hey M.
Not only is the quality of work outstanding, so is the customer service. I had photos digitized from 30-year-old negatives and because of the service, went back to have old home movies digitized. One of the videos included my mom telling her life story 13 years ago. I told the employee, Christian, that my mom passed away two years ago and this was the most important video of the bunch. He made sure to test the video with different machines to get the best quality. I now have invaluable memories I'm able to access on my phone.
-
July 2019 by Scott S.
The best in town. Thorough, careful, and efficient. This is the third and final place I will take my old 16mm and Super-8 reels to have them transferred to DVD. On top of giving me exactly what I asked for with no unwanted surprises (like striping goofy music under the images, like the last place I tried), and doing the job supremely well, they are also polite and friendly people, and that goes a long way with me.
