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January 2024 by Asger Tornquist
Big and clean pharmacy. The Amazon locker is in the Family Care section.
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December 2023 by Erika Lee Kline
Love going to this Rite Aid! Open layout, clean and easy to navigate. The employees are helpful and kind and make me feel like I matter. Thank you Rite Aid!
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December 2023 by Amy Y.
Lovely, clean location; however, this is the worst pharmacy I have ever used. If you need a prescription within a few days, go elsewhere. Each time it takes days to fill, there is some type of problem there. This last round I was suffering and needed medicine FAST and they were the closest. After explaining my previous struggles, they said 1 to 2 hours on Sunday, went didn't havev. Just got a text on WEDNESDAY that it's ready. This is how it ALWAYS is, zero sense of urgency or care that medicine might be needed in under 4 days, no communication to set expectations THE WORST. I have no idea what is going on over there.
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July 2023 by Linda Martin
Great store. Friendly Staff, well stocked & and great savings. NO alcohol.
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May 2023 by No Lo
The combination of Diet Rite and Gator Aid is something only little baby Jesus could dream up ?
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March 2023 by L R
Good product selection. Convenient self checkout. Good service.
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February 2023 by JEg E
Good ice cream and very clean store.
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December 2022 by Jose Tony P.
Driving around Pasadena 9pm, spotted RiteAid and ice cream came to mind. Made u-turn, headed there with doubts in mind that they would not serve ice cream for whatever reason late at night. I was wrong. They even sold me a authentic Thrifty ice cream scoop "gun"! Will be back when in the area.
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November 2022 by Christine Pacetti
It's a very nice store it's located conveniently and the people that work there are fun and the products are very nice
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October 2022 by Robert Frank
Horrible customer service, complete lack of empathy for customers, nasty on the telephone. Assured me that a prescription would be ready to pick up in one hour. 2 hours later I visited the pharmacy and was told that they did not even have the medication in stock or available for 24 hours. No apology or customer service whatsoever. There are many other pharmacies to use, I’d strongly suggest you use any one rather than this pharmacy.
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October 2022 by Robert F.
Horrible customer service, complete lack of empathy for customers, nasty on the telephone. Assured me that a prescription would be ready to pick up in one hour. 2 hours later I visited the pharmacy and was told that they did not even have the medication in stock or available for 24 hours. No apology or customer service whatsoever. There are many other pharmacies to use, I'd strongly suggest you use any one rather than this pharmacy.
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September 2022 by Victoria H.
The pharmacy is horrible! They never have any of my prescriptions ready. They keep people waiting and are not helpful at all.
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September 2022 by PATRICIA ALOSSI
I would say 99% of businesses do not practice exceptional customer service. This location did not get the memo!! All the employees here are exceptionally great! I usually go in the mornings before work. ALWAYS greeted ad soon as I walk in the door. Anna & Jesse are always incredibly kind, helpful and just very personable in a friendly/professional way. Now don't let me get started on Roberto...with his customer service skills, his positive upbeat demeanor, knowledge of products, etc, this man deserves his own Rite Aid to manage!! I don't write reviews often but this store's staff is so deserving
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August 2022 by Wayde N
Staff is super friendly, this is my local Right-aid, but I'm trying to find out what time the western Union opens there, there is no info listed here or on the site. And the only contact phone number is for the pharmacy. Also the automated system has no info on western union. I'm sure I can find an alternative way of gaining this information. But I'd rather not have to.
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August 2022 by Nate Joseph
pharmacist refused to accept a coupon for controlled medication
