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October 2022 by Dianne G.
Paid about $350 more or less just to leave with my hair looking blue black even though I had got it bleached specifically so that I could dye it dark grey.... Even darla's, or whatever her name is, employees were staring with their jaws dropped because they knew she had ruined my hair. She actually traumatized me and I haven't gotten my hair colored SINCE then...
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June 2022 by Amanda Ramirez
Love this salon! Jess is the best and so talented!Services: Hair coloring
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September 2021 by E L
Love this salon. Jorge is a talented, passionate and intelligent hair magician.??
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March 2021 by Kathy A.
Lisa is the BEST. i came in not really knowing what i wanted and she helped me and came out soooo beautiful, love her! Very sweet. will be back!
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May 2020 by Madison P.
Specifically for DARLA GLOVER regarding her unprofessionalism, combativeness, rudeness and inability to properly service her clients: I've had my hair colored by Darla 4x since Sept 12th 2018 - the most recent being Wed 26th March 2020. Darla was over 30 minutes late for this service. Upon request, we have gradually dyed my hair lighter in a balayage style. I showed her what I wanted which was a pic of HER OWN WORK on MY HAIR from the PREVIOUS APPOINTMENT. Darla agreed to it. There was no longwinded conversation. Just a verbal short agreement and a head nod. I trusted that the end result would be somewhat aligned to what I wanted. It was not. It was much darker and an overall different shade altogether. It was towards the styling stage where I questioned Darla on the color. She blew it off with a technical excuse about toner. She said that I would have to wait a few weeks for the toner to wash out, which would result in a lighter color. I thought this was odd because I've never had to wait "x" amount of weeks after to see the color I wanted. I've always left the salon with it done. It also should be noted that Darla did slightly trim my hair upon my request. After the service, Darla took a photo of the back of my hair as per usual and it wasn't until I was waiting for my ride home that I questioned her again. At this point, she was servicing another client. I showed her my original picture of what I wanted and the end result, side by side. She then told me that due to having my hair loosely curled in the before and straightened in the after, this caused the difference in color. I had somewhere to go and sat with it, to try to grow to like it & understand her perspective. Multiple people confirmed it wasn't CLOSE to being the same. I looked at multiple before & afters of myself. I took photos of myself in natural light/ sunlight/ ring light, both in the style Darla gave me and then natural curls. It was at this point that I texted Darla a lengthy, but polite paragraph to voice my concerns. I wanted to see what could be done to work together to fix this. She did not respond until days later, after I had sent a 2nd message (see attached pics of our entire conversation). Instead of accepting fault and most importantly trying to remedy the situation with a solution, she was quick to send a bunch of poorly communicated texts which all pointed the finger back at me. She used a raft of excuses, including lighting, the position of the where I was seated in the studio, the hair style, the hair cut, the toner. She painted me as a difficult, whining, hard to please customer, lying by saying I had an issue after each service. This was my second time ever alerting Darla of an issue. The first being my 2nd ever salon appointment when I noticed the work was sloppy and poorly done. I left with ginger roots and chunks of even blonde streaks through my hair. At that time, she asked that I send through pics of my hair, which I did. Darla was also very late for this service but reduced my fee slightly. I polite and ultimately decided that I would just suck it up, deal with it & have it resolved at our next appointment months down the track. My mistake. In order to further paint this narrative of me, she also hopelessly tried to falsely claim that I had complained about my hair color on the third occasion too which made no sense (The very same occasion that I used as pic inspiration) She claims that me exclaiming "oh my god, it's so blonde" in the salon chair was clearly a negative remark. Grasping at straws. To protect herself and her own ego, Darla tried to use these instances as a way to deflect responsibility, when really it was just two cases of HER SUB PAR WORK. Darla's 1st approach here was to recommend that I no longer be her client. I have spent around $1,000 with her throughout this journey and her blasé, careless attitude towards me is indicative to how she truly feels towards her clients. She will make money from us but not care about our feelings or opinions
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February 2020 by Cheyenne F.
Beautiful salon! Great customer service and I always leave loving my hair! I'll be a regular
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February 2020 by Alisa M.
TL; DR: Great experience with DESTINY, she listens to what you want :) Im happy to say I have found a hairstylist I can trust! I made an appointment with Destiny (booked via DM on IG) and she took great care of me and my hair with her new CBD infused products as well. I appreciate that she went over pricing with me before hand so there was no confusion. She made sure I was getting the haircut I wanted, and asked questions while styling my hair to get it that way. Plus she is so sweet and friendly so I enjoyed my time getting my hair done. When I left I felt amazing, and ACTUALLY loved my hair and usually with other salons I feel like it's hit or miss. I can't wait to come back to Destiny in a couple months to try something new!
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December 2019 by Natalie S.
dont let the previous negative reviews change your mind. Darla has been the only one to touch my hair for almost 7years now and is the best at what she does! she's cut & colored my hair from dark, blonde, copper, & back to dark - mind you my hair is still healthy. She is honest if you are asking for a unrealistic color jump and will do her best to get you the color you show her in picture. i STAY recommending her to fam & friends. the staff there is funny and friendly also if you have a sense of humor. she does stay booked & busy, so always recommend making your appt in advance to get your spot locked in
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November 2019 by Lisa L.
I've been debating whether to do a rating or not, also I just forgot. It's been about two years since I've gotten my hair done here at shine salon. I specifically wanted darla to do my hair since I knew she was the best. It was my first time. When I came in I showed her a picture of what I was hoping to achieve. And I know sometimes you cant always get the exact look. So I came in twice to bleach my hair and I think I spent about $200, Maybe even more but I'm not going to lie I don't remember. So when I showed her the first picture she said OK we can do that. I noticed the first bleaching session was my whole head which I was surprise since in the picture it's only about half of my hair, but I reassured myself she's a professional she knows what she's doing I'm sure. So once everything was done with my hair was still mostly bleached and it was not at all what I wanted. Although it looked beautifulI,still was not what I wanted. Now I think where I messed up is I did not question her but I left it alone because she did all that work and it still came out nice but I still wanted what I showed her, so point is make sure you speak up. And to add she never asked me to show her the picture again.
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November 2019 by Brea Z.
Darla is the owner and has been doing my hair for the past year. I recommend her every time someone asks me where to get their hair colored. She's very professional and easy going. I would highly suggest that if you're getting your hair colored to set at least 5 hours of your life uninterrupted for it. Parking: there's street parking and lot parking available. I would suggest parking where the mall area is so you won't have to worry about the time constraints. I parked in a meter parking for 2 hours and boy I was wrong. Didn't know it would take 4+ hours to do balayage and I had to leave in the middle of it to pay the meter. Now I park in that lot or Uber there. Value/Price: compared to the other big salons in downtown Pasadena, this place is around the same value if not a little cheaper. Overall thoughts: I would recommend getting your hair colored with Darla. You can set up an appointment with her on her instagram and book ahead of time. @darlaa_g on IG
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July 2019 by Natalie Sanchez
I stay recommending Shyne Hair Studio to family and friends. Darla is the best at what she does and always has me leaving so happy after my appointment! She has been doing my hair since 2012 and I will remain going to her to for all my hair needs.
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July 2019 by Kimberly H.
From location to customer attentiveness to making me feel like a QUEEN...by far the best Hair Salon in all of LA!!! Jazmyn ( extension& wig specialty Queen) & Darla ( color & Blonde specialty Queen) are so sweet & are the most hard working Hair ladies I've ever met! They're passionate about doing hair and their results prove that too! Every time I get my hair done - This salon is my go to!
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June 2019 by Clarita V.
This place is a Gem Jazmin does awesome extensions and Darla does Miracles. I came in with orange hair right before my bday bash (previous girl messed my hair up)I was so nervous, but Darla made me feel beautiful once again. She is an amazing colorist. She is my girl from now on!
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June 2019 by Essss V.
Jacob is amazing at what he does! After many years of trying different hairstylists (and always ending up disappointed with the outcome) I'm glad to say I found my go to hairstylist. Jacob is the only hairstylist I've gone to that actually LISTENS to you and does better than what you ask for. He's very attentive and makes you feel comfortable when you're with him. Definitely recommend him!
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April 2019 by Roxanne B.
I've been coming here to get my hair done by Jacob for more than a year now. Absolutely happy with the results, every time. Jacob is very thorough and meticulous with my hair-- highlights, and blowouts. I love how my hair looks when I leave this salon! I get many compliments with my hair color and how it's styled. Jacob, keep up the great work! You are a very talented hairstylist.
