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April 2025 by Aida Leylekian
I have been in this location for only 3 months , but I am very happy w Juan and Mike both have been very helpful ..and kind .
Location conveniente parking. Clean inside out .
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September 2024 by Jessica Murtaugh
I had the best experience using SoCal Self Storage. First, Moses at the Hollywood location recommended the folks in Pasadena since they had units that might suit my needs better (love how all the locations work together). Then, Juan and the folks this Pasadena location were just as wonderful as I got moved in (it was a big time crunch with their Sunday hours, but they were really helpful and understanding)! The parking lot was huge and easy to pull the Uhaul truck I was using (though they have one you can use, which is awesome, too—just decided to get one closer to where I was moving from); and the unloading/loading area from the building was easy and secure. They have tons of great dollies and EXTRA WIDE elevators. The automatic sliding door operates on a code so it was safe and secure, but helpful to have a few friends helping here and there so we could open from the inside as we went in and out. We were able to use the restroom and get complimentary ice water from the office which was SO APPRECIATED!
The unit itself was LARGE; much larger than it looked—I fit the entire contents of a 10’ Uhaul into my 5’ wide x 10’ deep x 8’ tall SoCal storage unit by stacking things up high with abt 3 square feet of room to spare(I had lots of stackable bins & kept a folding step stool there, hot tip), to my GREAT relief.
Overall, the whole staff was super kind, responsive, and again accommodating to deal with as I moved out of my unit a few months later.
I was recommended to SoCal by a friend and would highly recommend them again to anyone. They’re also one of the most affordable options out there (I’m thrifty, so this says a lot) and seem to run specials often! Hope this helps!
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June 2024 by MJF C
THE. BEST! I do EXTENSIVE research on everything before choosing anything! This place TRULY CARES about their customers and they KEEP THEIR WORD! I had reserved a move in date and needed to change the date. He actually held the unit for me and NO other place would do that! Juan is so accommodating, empathetic, professional, knowledgeable, patient, efficient, and kind! I had a few phone calls with Mike too, and he's equally so!
Compared to all the storage facilities I called to shop and compare (Public Storage, Trojan, Extra Space Storage, etc) this place is competitively (cheaper than the others) priced. The unit is clean and safe with plenty of parking. I have to drive about 25 to 30 mins (on a good day) to get here but it's worth the peace of mind.
Juan's commitment to the highest level of customer service is to be commended! I hope that his hard work and dedication is acknowledged and rewarded!
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April 2024 by Javier Robles
EXCELLENT!!! Great, convenient units, perfect helpful service from Mike and BY FAR the best rates in the area. We were blown away by the reviews and can verify that this is the best storage facility in the SGV. Highly recommended.
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April 2024 by Natasha Wit
Mike helped me out and he was great. I highly recommend
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February 2024 by karl escobar
I only went there for information about prices for storage.
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January 2024 by Tina Perrucci
Wonderful Customer Service! Thank you, SoCal Self Storage Pasadena.
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December 2023 by Peter Bazinet
I was paying over $500 a month at Public Storage for a 9x10 unit. SoCal Self Storage was HALF that price. The staff is incredibly friendly and helpful. I can't believe I didn't find this place sooner. I can not recommend this place enough.
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October 2023 by Melissa T Reeck
SoCal Storage in Pasadena is fantastic. Safe, secure and reasonably priced. Communicative. Transparency on billing. They have my trust. Highly recommend them.
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September 2023 by Vina Y.
Juan has the best customer service etiquette! So knowledgeable and kind closed me on 5x5 so fast! Highly recommend this place clean and convenient.
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August 2023 by Lisa Sapp
They are very nice here
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August 2023 by Jayro Amezcua
Clean friendly and secure
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August 2023 by Tigranuhi Chapkinyan
Very pleasant experience as a first time customer. Mike was very helpful. Paperwork was done very fast.
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July 2023 by Ervin F.
Very good experience working with Mike Nortikyan help me set up my storage locker, the set up was low stress I would refer any that needs a storage to come to So Cal Self Storage there the best!!
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June 2023 by M B.
I was shopping around town for a small storage room that I needed quickly, and I'm glad I've called this location. Mike has been very thorough and attentive throughout the whole processes. He walked through the security system - multiple security cameras & alarm system for your own rental unit connecting to your security code when entering the facility - made me feel secure about choosing this storage. And climate controlled (AC) is a huge plus. Signing the contract was very smooth and quick, and I was even offered a cold bottle of water while waiting. Very nice staff, nice facility, nice security, nice price. I definitely recommend!
