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September 2023 by omega
My mom said that this lady Christine was the best person to go to for sunglasses and to leave a good review because she was SO good to her when she broke her glasses.Way to go Pasadena sunglasses Hut. Thank you for making my mom happy, she always deserves to smile! Thank you
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September 2023 by nicole Gromer
Stopped in during my vacation because I needed some sunglasses and I was greeted with smiles and some very helpful staff. I didn't have any idea what I wanted or what would look good on me and the store manager was so knowledgeable and patient. Found the perfect pair and style and now I'm obsessed with sunglasses. Highly recommend this store if you're a novice at shopping for sunglasses.
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August 2023 by Safa Keagy
I did not have a great experience, the store manager had the door closed at 6:40 even though it says close at 7pm, regardless she was very rude because I missed place a sunglasses that I tried on other shelf. I was looking at Fendi glasses and thought to stop by in case they have it in here. The manager should learn how to talk to the customer first and be extra careful with her words
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February 2023 by Bahar B
Very dated collection and extremely rude staff, especially the manager who was rude to everyone in the store. I do not recommend.
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February 2023 by NO NAME
BAD SERVICE. You will be given the sample sunglasses that everybody tried on for the price of new ones. I do not recommend, buy online better or from amazon its cheaper.
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February 2023 by madison
Christine was so so sweet & helpful . very good customer service . Went looking for my boyfriend’s first ever pair of sunglasses & we found the perfect pair ?. thank you so much :)!
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February 2023 by JC
Posted hours are not correct. I think the staff closes early when they feel like leaving early. I stopped by this past Tuesday around 6:30 to buy two pairs of sunglasses but the door was locked and two employees were inside organizing/ cleaning up. And they didn't even acknowledge me. Oh well, great customer service ??. I would advise calling them to make sure they are open before you head over.
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November 2022 by Kirk F.
There is no way these 4 and 5 stars are real. When that woman Christine is managing there is a real, and palatable stressful vibe coming from the employees. This, creates an atmosphere of anxiety.
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April 2022 by D Z.
Josh and Joseph provided excellent customer service! They were very knowledgeable and patient as we tried on several different brands and styles before making our final purchase. If you're looking for great service and a great attitude and overall upbeat atmosphere this is definitely the place to pick up your next pair of high quality, great looking sunglasses. You guys are great ambassadors of the company!! We will definitely be back.
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February 2022 by Brad Tucker
Gabriela was fantastic, she knew all the details about the different models I was interested in, showed me other options I hadn’t considered before but fit what I wanted and gave great advice!
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February 2022 by r charest
The manager Singh was great. I will continue to shop here. She was able to help me decide on a pair of great polarized lenses. I will return here.
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February 2022 by Janet Kim
Darlini was absolutely amazing. I shared my concerns about sunglasses (I have a big head, lower nose bridge, and big cheeks) and she selected a handful for me to try. They were all great choices and I was able to find one that I loved!
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February 2022 by Mr soandso
I had a great experience. Excellent customer service! Claudia helped me find the right sunglasses. Very happy with my purchase.
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February 2022 by Katherine Clark
Darlini was extremely helpful and friendly. Great selection of glasses and incredible customer service. Will definitely return!
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February 2022 by Amberly Washington
Both associates were incredibly friendly and helpful. I came in 20 minutes before close and they told me to take my time, recommended sunglasses and encouraged me to try on what I liked. It was one of the best customer service experiences that I’ve received.
