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December 2022 by Jacqueline Harriet
Robert was so helpful throughout the check out and return process!
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June 2022 by marina a.
Shady AF ! Would give 0 stars . Beware !! Rented a car and my credit card declined an extended day to keep the car 1 more day . They came to my house and picked the car up without telling me. I thought the car was stolen ! How crazy to repo a rental car for 1 day . They have a deposit too. Never in my life have I ever heard of this happening. How Ghetto!!! And my stuff was in the car too. Call them only for them to tell me that I have to get my stuff back the next day because the manager was not there . Freakin unbelievable!!
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December 2021 by Eric A.
Best service been coming here for years!! Omar services you so well and then he takes care of the car!
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August 2021 by Lexi Lee
I rented a car from Thrifty at Bob Hope Airport through Priceline for one day as my car was getting worked on. I returned the car 1 hour late and was charged an additional FULL PRICE day charge for the one hour. I called Thrifty and after being on hold for 45 minutes was told that there is nothing that they can do. I tried to explain traffic and my situation but was told sorry, that is the rules. I will NEVER rent Thrifty again and will make sure that everyone that I know won't either.
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May 2021 by Amanda Miller
This review is long overdue - I've been renting cars from Thrifty Pasadena for quite awhile. I wholeheartedly recommend them. Not only do they have great rates, but the guys who work there are so kind and helpful. I've never once felt like I'm getting taken advantage of (which I have at other rental places). They always go above and beyond to get me what I need, when I need it. Best place I've ever rented a car from.
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May 2021 by Viken Bazerkanian
Perfection all the way around. Location is great and the staff is very quick and efficient without making you feel rushed. I felt very good when I left with my rental. I will be renting a vehicle again this weekend and have zero stress going into the week. Thank you guys.
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December 2020 by Dave C.
Thrifty is for affordable local car rentals for less than you'd pay with competitors. The catch is its 100 mi/day and the fleet of cars available are much smaller. They will charge 40c a mile over unless job pre-buy the miles (for a set price) before your rental. So definitely take that into consideration if you are hauling out to SF or Vegas. I've worked with both Omar and Robert and they are great, friendly associates at this location. Please call ahead to verify hours (changed slightly during Covid). All in all, a good experience here.
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October 2020 by David E.
Very good and quick service. Friendly and helpful. Concenie location. Competitive prices.
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October 2020 by Eric Avedissian
Great customer service, easy in and out.
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September 2020 by Sarah Petitt
Seamless experience. Very clean office during covid. Excellent service provided by Robert! If he hasn't been given one recently, he deserves a raise!
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August 2020 by kimberlee williams
Reasonable prices only con is the mileage is only 100 per day
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August 2019 by Sharon S.
Another really good experience with Thrifty. Very reasonable, super fast in and out, professional and courteous. My car was clean, gas full and just what I needed. This is a "go to" spot.
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May 2019 by Rayfer T.
Omar, the manager took great care of me. I had a complicated situation and he was very patient and professional and helped me get on the road. i highly recommend him.
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April 2019 by Its Nick & Ruthy!
Great place to rent a car, open on sundays and it's attached to a hotel
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April 2019 by Ebenezer Dalzell
Horrible experience
