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May 2023 by Lily Yee
Friendly, professional photographer.
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January 2023 by Lindy S.
I was in a big rush to get my headshot done. After researching and reading the reviews from different studios, I decided to give "timeonfilm" a try. I submitted the request form online, within a few minutes, I received the email with very clear directions on what I need to do the next. After submitted the payment and made an appointment, I found out this studio did my partner's headshot many years ago. That increase my trust level already. We went ahead to get the headshot on Wednesday. Charles greeted us with very warm welcome. He is very kind and have an extremely pleasant attitude. He is a very talented director that he knows how to encourage me to have the right pose with right expression. He patiently went over all the shots with us and make sure we picked the best pictures. At 3pm in the same day, I received all the pictures. Charles is professional, patient, talented, and very efficient. I highly recommend him.
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December 2022 by Alex C.
A return customer...really fabulous experience both times. Gets the best out of the sitter, and produces great results!
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November 2022 by Peggy C.
I was hurry to take a business head shot and found Charlie online. I think it is worth a try with 180 postive reviews in yelp. From appointment to the end Charlie explained every step in detail that made me feel ease. The headshot is very nice and professional. I want to give Charlie a five star to show my gratitude.
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November 2022 by Celeste M.
Charles is so professional and very easy to work with . He is knowledgeable and gives amazing pointers. It was such an incredible time working with him. I'll be hiring him for all my big events !
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November 2022 by Dustin Daniel
Great experience. Charles was super nice and personable. Very thorough even for just a company portrait. Have lots of helpful tips. Would totally recommend.
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November 2022 by Mark Hodges
Wonderful. Charles really cares and when you someone cares. They're an artist. One of the best services I have ever experienced. What a class act.
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July 2022 by E A.
This review is long overdue, but I kept hoping Charles Ng would come through. Charles took our wedding photos in 1996, which were paid in full by a then very young couple who paid for their own wedding, but never - ever - received their photos. Every time I'd go to the studio to pick them up, our photos weren't ready and he had other clients- was too busy. I don't know how many times over several years we marked and selected photos that were never delivered. Both my parents passed away soon after from cancer and MS and they never saw our wedding photos- nor did our family and friends receive copies. These wedding photos were all I had to remember my wedding with my parents by, but even learning of this didn't move Charles to give them to me. I even got Charles other gigs via my clients and when our first child was born, went to the studio to give him more business, hoping he would come through. This didn't work, he just asked about more gigs. The last time I asked about our photos, Charles showed me specific portraits on the wall and told me they were Pasadena judges. I took this as an indication that I shouldn't ask again. I'm now about to send my youngest child to college, and I find it sad that this man with a successful business would do this to us. I know he comes across as fun and bubbly, but behind that mask is an unkind human being. It's now 2022. I still have the receipt, but no wedding photos. I want those photos of my now deceased parents. Maybe this review will soften his heart. This should happen to anyone.
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June 2022 by Sara C.
I wanted to restore an old photo of my dad as a gift for Father's Day and brought it to Time on Film to see what they could do. The owner Charles was extremely nice and very helpful and was able to explain the process to me and let me know it could be done within a week. When I went to pick up the original and see the new version, I was so pleased with the outcome, it looked better then I could have imagined! Charles was also able to help me make sure I had the right file size in order to upload it and turn it into a canvas. Overall this was a wonderful experience and I would highly recommend Time on Film for any of your photo needs!
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May 2022 by Jinshu L.
Charles is a great photographer with extraordinary service and photography skills. I am very satisfied with my two business with him and I will definitely continue to use him in the future. His service, as well as his professionalism, is the top of this industry. I will highly recommend everyone with photography need to contact him for the best photography experience you can ever have!
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March 2022 by Mary Thompson
Charles is friendly, patient, professional and a darn good photographer. I don’t like photo sessions but he made it enjoyable and the pics were great. Highly recommend.
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February 2022 by Yvonne J.
Charles is a true professional and good at his craft. I needed business photos in a fast turnaround time and I was lucky he had an opening for the next day. His direction while taking the photos was easy to follow at his studio, located in Old Town Pasadena. After the pictures have been taken, you sit with him by the computer to view and polish picture(s). I was very satisfied and happy with the results. Thank you Charles.
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January 2022 by Mojgan M.
I went to Charles for a passport photo and I had no idea what was waiting for me there. Charles is so nice, polite, funny and very professional. I highly recommend this place and will be back there very soon.
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November 2021 by Lambda M.
I came here for a passport photo, and I strongly recommend this place. CVS and Walgreens would not give you a digital copy. Charles is a great photographer and he is really nice and patient. The photo turned out great and was accepted. He let me watch him post-processing the photo, and retook the photos when I wanted both ears fully visible. You need to email him to make an appointment as he works from home and is not always at the studio during business hours.
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October 2021 by Vi D.
Huge shout-out to Charles for an amazing job at taking my business headshots and bringing out my natural smile instead of the awkward usual. It's been a pleasure to know and work with such an enthusiastic artist. Would definitely recommend him to anyone who needs a professional and engaging looking business photo!! Thank you again Charles!
