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March 2024 by Mari P.
I love Trader Joe's and have been consistently coming to this location now. First of all, customer service is excellent in my personal experience. Every time I come here, the cashiers and employees were always helpful and incredibly friendly. This is Trader Joe's 'trademark' - their customer service. I also love many of their products which are delicious and simple, yet unique and not available in other big chain stores. Trader Joe's is simply a gem and have been throughout these years. That being said, I felt hesitant to write a negative review, but I feel that I need to in order for them to address this issue. Three times in a row now, I have bought their grapes and other fruit namely cut-up watermelon and cantaloupe. The grapes were extremely sour to the point of not being able to tolerate their sourness. So we ended up throwing them away. Their cut-up watermelon and cantaloupe, although they looked delicious and sweet from the outside container, were very HARD and inedible. It's as if they did not give them enough time to ripen to gain that quality sweetness that fruits need to have. We ended up throwing them away as well and wasting a ton of money each time I bought them. I think they need to reevaluate their quality control regarding these fruits. I don't think they should be sold at the stores when clearly they are inedible. People take them home and end up throwing them away. Who would tolerate eating these when in this condition? I can understand if they sell a frozen product and it's not to everyone's liking and taste, but to sell fruits that are intolerably sour or still unripe and hard is in fact an issue. It's a waste of money and disbelief in the quality of particular products on sale.
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March 2024 by Su G.
Always great service, selection, frozen mashed sweet potatoes, spicy pecans, San Marzano tomatoes, flowers. Love going there every time. If they are out of something (i.e, blueberry and vanilla yogurt) its a supply chain issue not TJs. The employees always seem to be busy, and have great work ethic. Never left truly upset or disappointed, can't think of many places about which I'd say that! I can be rather picky about food and knowing what I seek in grocery. In TJ's I can be comf that I will leave with quality ingredients with which I can make something yummy no matter the occasion. keep it up y'all!
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March 2024 by Jenny K.
*** FOOD ALERT *** Bread Lounge has shipments to this location!!! Yes, it is Bread Lounge from DTLA. They have a variety of breads including my favorite olive bread!! Others were multigrain, country white, fruit and nut. For those of you who don't know, many of the cafes serving sandwiches around that you love also get shipments of bread from them. I'm hoping this will not be just a seasonal thing...
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March 2024 by Linh Y.
I was looking for a Trader Joe's (TJ) that I have never shopped at in the past. I found this one located on the north side of Pasadena. It's right next door to Stonefire Grill if you're curious. I love shopping at TJ. They have so many interesting food items in frozen and non-frozen form. I have my go-to staples that I usually buy from TJ. It never fails though... I usually end up getting more items than I originally planned LOL and that's okay. This TJ is a pretty standard size TJ. I've seen bigger and smaller ones. I specifically wanted to pick up some salsa and chips. I was here on a Tuesday night around 8:30 PM... 30 minutes prior to closing time and I saw a lot of TJ staff stocking up the shelves. While I was at the salsa aisle, I asked the young gentleman who was stocking up salsas at the time which salsa he would recommend. He was very kind to share his top picks. He also brought me to the fresh salsa section, too. I ended up getting both jarred (Salsa Autentica, Salsa Verde, Organic Salsa Chunky) and freshly packed (Guacasala, Extra Hot Habanero Ghost Salsa, Salsa Especial Medium, Salsa Especial Mild) salsas. When I went back to the salsa aisle where the chips were, there were two other gentleman and I asked them for their top picks on chips. I got two different recommendations which was fine. Everyone has different taste buds and that's okay. I ended up opening both bags of chips to give them a try and I liked them both so I got them both (Organic Yellow Corn Tortilla Chips, Truly Tortilla Chips). Hey, I work fast! LOL I also found out that TJ has a generous return policy... you can bring almost any item back to the store for a full refund, with or without a receipt. This includes food items you've opened and even eaten as well as nonedible products that didn't meet your expectations... now that's great business policy! Thank you all for your time and good recommendations/tips. I appreciate it. All the staff from stockers to cashiers are so very friendly and pleasant. That's what a great business should have... great staff, great service, and great items! Just GREAT! I would recommend this TJ location any day. And yes, I ended up picking up other food items beside salsa and chips... like I said, it never fails LOL. Btw, tons of parking available so no worries. I know there are some TJs that have very limited parking. You're in good space at this one. Thank you!
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March 2024 by Katherine N.
Came here to get some groceries. Always fully stocked and always a clean grocery store. Kaitlin helped me with checkout today, and she was very helpful and sweet to talk to. I'll keep coming to this location because it's my favorite Trader Joe's!!
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February 2024 by Danny M.
A bit disappointed to leave this review considering everyone there is extremely nice, the store is spacious, they have a great variety compared to most others, and I am a normal shopper here. The reason I make this review is to warn consumers not to get the breakfast burritos unless you are willing to take risk. Twice now I have bought a sausage, potato, egg, burrito. They are really good. However, both times one of them was delicious (the day I got it) the second one was rancid even though it was before the best by date. Why? COOKED EGGS HAVE A SHELF LIFE OF 3 TO 4 DAYS. I wouldn't want anything to happen to this Trader Joe's because it is the best location. Someone needs to fix this before a consumer gets seriously ill from Salmonella and this location gets shut down. People will sue over bad perfume, selling expired burritos is a sitting duck. I hope the owner sees this and gets it fixed before anything happens.
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February 2024 by Ralph Komai
I love to shop at Trader Joe's. They have a good variety of easily prepared foods.
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January 2024 by Pommes Män
The most beautiful Aldi Nord in the world. Never seen so much love at an Aldi. The price tags alone are art
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January 2024 by Claudia Torres
Best Place Ever. Customer Service is AWESOME
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January 2024 by Brian D.C. Smith
Always a pleasure! Even when there are more bodies grocer-ing than at other times , there always is a substantial amount of Stewards to handle the business smoothly, efficiently, and quickly.
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January 2024 by S Johnson
Christmas time and every check stand was open, shelves stocked it was perfect! Got everything I went there for.
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December 2023 by B L
(!) Please indicate if there is a household limit for popular items. It screws up with budgeting and trying to limit multiple grocery trips. Thinking about the amount of people touching the products because of having to return them to the shelves multiple times.One of the better Trader Joe’s I’ve been to in terms of size and inventory. Still feels crowded in general though. Staff friendly like other Trade Joes. Unfortunately, I noticed they did raise prices on certain items and shrank the size for others.
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December 2023 by Bea Hair
Worse thing about this store is that my go to food items sell out. Otherwise great store, helpful staff, very clean. Lots of parking but senior hour is a nightmare most times.
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November 2023 by Stephen Alston
I love trader joes for what it is. It's great for snacks or small meals. Every one I've been to the staff is always nice
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October 2023 by Lulu Alvarado
The staff is wonderful, very helpful and pleasant. Unfortunately, some of their best products get discounted. I would have given 5 stars, but because of the discontinued items , it's only 4 stars.
