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August 2025 by Emily Hidalgo
I visit the UPS Store everyday, all over LA, for my line of work and I will go out of my way to bring my business to this location - I couldn’t wish for a better service!
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June 2025 by Edwin Alvarado
Awesome service by Monique ,super patient and friendly...as a fellow local business owner, I appreciate the attention.
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April 2025 by Hayley Johnson
If it’s possible have a favorite UPS Store, this is mine! I drop packages off here at least once a week. The manager and employees are so helpful and friendly and seem genuinely glad to see me. Also the store just got renovated so it’s really nice inside!
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February 2025 by Cleo Patra
BAD SERVICE
FEMALE MGR UNSYMPATHETIC, UNHELPFUL
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November 2024 by M Holmes
The staff is friendly and helpful. Even through the chaotic store renovations the staff was kind. Nathan went out of his way to help with printing a return label. Thank you!
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November 2024 by Eva Schossleitner
The staff at this location is really nice and accommodating and never a long line!!!
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October 2024 by Galina Alexieva
Very helpful!
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September 2024 by Prin
I always drop boxes here. Ppl are nice and courteous. They help me carry the big box into the store and help me in n out in just a minute.
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September 2024 by Garo M
This UPS store is the best in town! Attendants, Monique and Steven, were extremely attentive, knowledgeable and recommended the most cost-effective option to ship my item.
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September 2024 by Roopa Bala Singh
A gem of a UPS store. I’ve been to others in Pasadena and; never again shall I stray. The group of people here are able to maintain a level kindness and professionalism that is remarkable given their volume and garden variety of customers.
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August 2024 by Rick Houghton
This store has great customer service and is convenient with good parking.
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August 2024 by Karen Christine Isip
Monica & her Team go Above & Beyond to assist you at this UPS location !! ? So very helpful & patient
Kiki
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August 2024 by Reena Esmail
This store is AWESOME. Antonio went over and above to help me — I had to return a huge, unwieldy rug and didn’t have a way to package it, and he helped me get the items I needed, and took 30 minutes to make sure it was properly shrink wrapped and labeled. It was absolutely not his job, but he was so gracious and helpful. This is the best service I’ve ever had from a UPS store. Thank you Antonio!!
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July 2024 by Kristin Maschka
I have been a boxholder at this location for many years. The staff is always friendly and efficient. I’m there multiple times a week and I always had a great experience!
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July 2024 by J Z
!!!BEWARE!!! They opened my very expensive package and STOLE the contents! Even though it was insured it was not covered under UPS because the "UPS store" is not covered under UPS insurance. Totally outrageous and this store needs to be investigated!!
