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September 2025 by P C
The clerk is horrible. Makes a typo on my shipment and leading to the package being returned. Takes zero responsibility for her mistake and will not do anything to resolve the matter. Offended by everything and take responsibility for nothing. Also very slow in serving the customers.
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February 2025 by Gary Wu
Never open on time and bad attitude. The worker call Johnny not even want to response or help you at all.
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July 2024 by shirley lee
Closed at their will
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April 2024 by Linda Rosa
Such a waste time
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October 2023 by Catalina Quintero
The clerks here are always very helpful. I don’t understand the low rating for this office.
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October 2023 by Catalina T.
The clerks here are always very helpful. I don’t understand the low rating for this office.
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September 2023 by Patricia Quintana
Self service kios
I like it!!!
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September 2023 by Derek Walker
They work hard!
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September 2023 by Bilal Dahduli
Super slow and have only one person working on the front
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February 2023 by Jake Ellis
I have been to 4 post office locations in the city of Pasadena CA. This one by far has the most friendliest and helpful staff out of all the locations I have been to! Seriously, I have received attitude and even hostility at 2 of the 3 other post office locations that I have done business at. If you need to do any business with the USPS in the city of Pasadena CA, this is the location you want to go to!
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December 2022 by Taline Jabourian
The one employee one day before Christmas Eve had the best spirits nothing negative about him, that is why I cannot rate low. However, the understaffing of this office, is very unfair to EVERYONE.That I would rate no star.
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December 2022 by Chas M.
Efficient, helpful and pleasant. Needed advice and help posting a stack of cards to multiple places and it was super smooth. Thanks!
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December 2022 by Jaylynn J.
Absolutely baffled at the customer service. Came here on Tuesday morning to drop off a package. As the stickers on the ground states to wait outside of the office, I did just that. Other customers cut in front of me to wait in the office. When it was my turn, and by the way, the male clerk closest to the door noticed I've been waiting, tells me "you have to get in line" I've been in line. Absolutely outrageous, I pointed out the customers that cut me in line. He asks me why was I waiting outside and proceeded to give me attitude (ITS COVID POLICY AND IM SORRY YOU DONT ENFORCE IT). He told me to write my address and grab the pen across the room. Was it so difficult to just let me borrow your pen? I then proceeded to get help from the female clerk since he was already with another customer once I was done. Both clerks that was working this late morning proceeded to treat me as if I was dumb to not have things written on the package. A rookie mistake since I don't send stuff out through USPS often. Please avoid or just be ready to be belittled.
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December 2022 by Roberto Cambron
Always good don’t forget to write to your people in jail..
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September 2022 by Carlo N.
This USPS location is small but they have a self-checkout kios. Parking is limited. Overall, I’m a satisfied customer.
