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December 2022 by Israel Navarro
I went here to send money through Western Union as I would always do for many years.When the receipt was printed out the MTCN number for the recipient of the money was ineligible due to printing issues.I asked for another receipt which I was told can be done.The attendant asked assistance from someone who I believe is the shift manager. Unfortunately the receipt could not get printed for the second time.The manager said she could void the transaction which I obliged.Then the manager said she could not void it and told me to call Western Union.The store clerk who initially helped me apologized that they were having issues with that particular receipt printer.There are other working check out stations that has working printers.Why would one knowingly accept a western union transaction in a malfunctioning printer?So unacceptable.
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October 2022 by Losangeles Musiclover
I had been provided excellent professional impeccable services from all staff members at #11442 310 S Lake Pasadena CA 91101 and my last visit was 9/14/22 at 5.30pm and your staff kindly helped reapply my Walgreens discount card as my former ones had expired. Thank you very much for all these years of excellent services.
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August 2022 by Jessica P.
My husband came for a passport photo, and they have spent 20 min looking for it and no trace. Always a wait here, find another store!
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July 2022 by Jessica C.
My go-to Walgreens! I love this location and I can always find parking even though it is in a busy area. I come here for many things and one of my favorite is the free photo coupons I walked through the aisles to the photo center and one employee acknowledged me right away and asked if I needed a photo. It's like he read my mind! He asked my name, found my photo, scanned it, and it was mine! Easy peasy. My husband and I like walking here a lot too for good exercise and it's convenient location.
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May 2022 by Alexandre Metz
Staff tries to rip customers off on small things. I ordered a photo print online. The photo contained US- and EU-sized passport photos of our newborn that I had taken and sized myself. Staff refused to process my photo print for $0.37 (regular 4x6" online photo print price), asking instead that I pay the full $15.99 passport photo price. I don't believe it's fair to ask a customer who took the photo themselves, sized it properly themselves, edited it themselves into a 4x6" photo, and submitted it online to pay for the full-service passport photo that Walgreens offers (which includes a Walgreens staff actually taking the photo and ensuring compliant sizing).It's most likely a staff issue since: (i) I had successfully printed passport photos (at the regular photo print price) I had taken myself for our other kid 2 years ago at the same Walgreens location; (ii) After this location refused to process my order, I submitted it to another Walgreens location that processed it right away (at the regular photo print price). I hope management sees this review and takes action appropriately.
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April 2022 by Summer L.
Worst customer service I've ever had. Staff was missing for ~5 minutes entirely. When I did find someone, he acted completely put out that I needed assistance picking up a photo order. That's what's wrong with the store. What's wrong with the company: I took my own passport photo at home and used an expensive camera/software/etc because the last time I paid someone to do it, it was terrible. WALGREENS WILL NOT PRINT A PASSPORT PHOTO. Not only that, they won't tell you until you're in the store, because they want you to pay the full passport photo fee of $16 (instead of $0.37 I was quoted for a 4x6 photo). Their system identifies it as a passport photo and rejects it. This would have been nice to know *before* driving out to the store and waiting for an unhappy staff member to be unhelpful.
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March 2022 by MarsCo
"form is no other than emptiness, emptiness no other than form"When I first entered this Walgreens store, I was astounded by the sheer magnitude of comestibles and consumer products lining every shelf. I could not believe that the wonders of capitalism could have brought us such glorious wealth. But then I began to notice the details that lay behind the products. The store was deprived of mostly any decoration, forcing customers' eyes onto products, subliminally forcing them to see more, buy more. Wading deeper into the mist, you notice that the dark ooze of capitalism began to breathe through the air conditioning vents, as its victims cried out from beyond the borders that shelter us from the outside world of pain, a world in which many suffer at the hands of the few.In the throes of this realization, I was reminded of what a wise Neo once said: "You take the blue pill... the story ends, you wake up in your bed and believe whatever you want to believe. You take the red pill... you stay in Wonderland, and I show you how deep the rabbit hole goes." I took the red pill, I wonder if I'll ever see the other side.10/10 I love Walgreens would go again.
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March 2022 by Pep V.
The Walgreens pharmacy on S Lake and Del Mar has the worst customer service. Definitely changing my prescriptions to another location
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February 2022 by Fernando R.
I work for Instacart. I was doing a batch for this store and needed to pee like every other human often gets the urge to pee once in a while . Asked the manager and he refused to allow me to use their restroom despite me helping his store make more money. All humans pee and p*** I hope your son and daughter never get denied their basic human needs . I won't do another batch for your store and I recommend other folks not to support this specific store. This incident happened 2/2/22 at 9pm
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October 2021 by Emily C.
Made an appointment to get my Covid vaccine. Waited 30min for the Pharmacist to tell me that she was too busy to give it to me and that I have to make another appointment and come back next time.....................Never make a vaccine appointment at Walgreens
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October 2021 by Greg K.
The displeasure of having to conduct business with the pharmacy at this location is a constant theme here based on all of the other reviews. There is no reason to subject yourself to incompetence and discrimination when there are many other alternatives. Management is absent. Just had them remove me from their system after 10 years. Done.
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September 2021 by Sandra D.
Hours incorrectly listed on Yelp and front door. Closed by 10pm despite open until midnight sign
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July 2021 by Chris T.
The technicians at the pharmacy are not problem solvers. They have no interest in helping you outside of the routine transactions. Whenever I encounter medical switching issues (when an insurance company changes prescriptions without me knowing) the technicians at this pharmacy become extremely robotic and even rude when I explain to them what's happening.
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June 2021 by Jane T.
I selected this location to get my vaccination shot and wasn't treated all that well. I believe her name was Autumn or something similar, however, she really shouldn't work with the public. She was entering my information into the system via the small terminal machine and she was barking out the orders. Was she in a bad mood? After the 3rd bark, I brought it to her attention and she of course didn't like that. After getting my information, she walked over to the pharmacist and whispered something, then they both turned around and looked at me. Who has time for all of that? I thought they would welcome people coming to get their vaccinations, but apparently not...
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May 2021 by Vee C.
This has been on my mind for awhile and I've decided I should write others about it. I went into the pharmacy to get a Shingrix vaccine shot. The pharmacist there gave me a hugely hard time, giving me misinformation that I HAD TO HAVE both shots of the other, less effective shingles vaccine offered by another pharmaceutical company BEFORE I could get Shingrix, the newer nearly twice as effective vaccine against developing shingles, and further that I'd have to have a doctor's prescription for Shingrix or go to my own doctor to get it. She was somewhat raising her voice at me with a condescending/accusing tone. She was COMPLETELY misinformed. I still can't get over the ineptitude, let alone the personal mistreatment.