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“I had an excellent experience working with Watch Keep LA, specifically with Jenny. I was sourcing a Rolex as a gift for a client and had a very tight and non-negotiable timeline. The watch needed to be ready within a week, complete with box and certificate.
Jenny was outstanding in her communication and execution. She coordinated seamlessly with her strategic partners and delivered exactly what was promised, on time. Thanks to her professionalism and attention to detail, I was able to present the gift to my client as scheduled, without any stress or uncertainty.
If you are looking for a trusted watch dealer who understands deadlines, communicates clearly, and delivers at a high level, I highly recommend Watch Keep LA. I would absolutely work with Jenny and her team again.”
“Smooth and easy watch selling experience in a nice office in Pasadena. Ben was very knowledgeable and friendly. Recommend them for buying and selling high end watches.”
“Incredibly happy with the careful way in which my mom's center stone, head and bridge on her engagement and wedding rings were separated, as they had originally been designed, from a conjoined shank (something my mother inexplicably had done) and beautifully soldered onto delicate lovely separate rings. These are the way in which i remember them on my mom's hand.”
“I came in for the first time to sell gold bars the other day. It was my first experience doing so and I wasn't quite sure what to expect. The owners are very professional, sweet, and fair. I felt very safe in there store (they didn't let anyone else in while we were doing our exchange), and the owner even walked me back to my car! Great place!”
“I don't usually leave reviews but was so
impressed with this business. Peter, the owner, was so sweet. I brought in a charm bracelet for my daughter and he was able to solder all the charms on in just a few hours. He also gave me such a good price. I am definitely coming back to him for all my jewelry and watch repairs.”
“My first time in a pawn shop. I was nervous pawning my high end watches with the trade of a fair amount loan but they made me feel very comfortable and secure. They put my watches in sealed slips with a number that I had to double check and confirm to insure my watches wouldn’t be swapped or misplaced. Top notch customer service and quality business. They are so pleasant to work with and honest. I definitely recommend everyone to this place. Thank you guys.”
“Stephanie Yuan is the best, she not only fantastic sales woman but also great at pamper you and getting you exactly what you like, she looks at you and sees your style and understand your taste, we love her.”
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“Made the mistake of getting my Rolex repaired at a different shop in Pasadena before coming here. Found my go-to luxury watch repair in Los Angeles from here on out. Shaun was friendly, professional and fair. Trust is everything. I recommend!”