Williams Sonoma is a renowned home goods retailer that has been inspiring people to cook, entertain, and live better since its inception in 1956. The company offers a wide range of premium-quality cookware, bakeware, kitchen tools, tableware, and specialty foods, all characterized by their commitment to artisanal craftsmanship and cutting-edge innovation. At Williams Sonoma, the customer experience is a top priority. While some customers have encountered less-than-friendly salespeople, the majority praise the outstanding customer service, with particular mention of exceptional employees like Carlo and Vince, who go above and beyond to ensure a pleasant shopping experience. The Pasadena location is a well-stocked and beautifully decorated store, offering a wide variety of famous brands and high-quality kitchen gadgets and appliances. Customers appreciate the store's cleanliness and the availability of amenities, such as complimentary water. In addition to its retail offerings, Williams Sonoma also provides excellent knife-sharpening services at competitive prices, with a quick turnaround time and safe packaging for customer convenience. Overall, Williams Sonoma is a beloved destination for home goods enthusiasts, known for its commitment to quality, innovation, and exceptional customer service.
I see why the mixed reviews. There are those salespeople like Carlo who are exceptional and those like Eduardo who fall into “not friendly and rude” category. Thank you to Carlo for making my shopping experience pleasant.
March 2024
One of the smallest William Sonoma I've been to but since the renovations, it's pretty nice!
June 2023
It is a nice store in Pasadena. They have a great quality of kitchen gadgets and appliances. You can find a wide variety of famous brands.The customer service is outstanding. It is a great place to go to when you look for quality cookware and cooking utensils.
