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October 2023 by Rashida T.
I am so happy with ZO Skin Centre Pasadena. All of the staffs are so friendly & professional, they provide the best customer service ever! I get my fillers and Botox done here with Serene Obagi, the result is absolutely amazing. She made my chin pointer & shrink my nose!! My whole family has a big nose and I always thinking how to make it smaller without plastic surgery, and now it's dream come true!Serene is so precise, careful & gentle, she knows exactly how to make her patient look beautiful with her magic hands. She is a sweet & lovely lady! I am so satisfied with the result, now the wrinkles around my eyes & mouth are gone! They deserve a great review. It's not easy to find a good place to go to where you can trust the staffs & be confident that you're in good hands. Highly recommend ZO Skin Health Pasadena. Try them out, you won't be disappointed!
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July 2023 by Isis C.
This place hans hardly any availability for appointments. They only have providers on Wednesdays and Thursdays. When ch makes me wonder, why would they open all other days, just to sell the creams? How do people know what to but for those first timers? Now, On my first appointment a month ago, I spent $800, im almost don't with a couple my products and I have a recheck scheduled in 3wksx that by the way cost $250 and in order to wave it I have to invest $150 of prefects. But if I need product now not in 3 weeks, thats is pushing me to invest more than its necessary. Their business model is smart for them but pretty fucked up for clients. These are 1k treatments that continue, they are not cheap and they are not a one time purchase, I feel that at least, all rechecks should be part of the regime purchased the first time. Im very disappointed and considering alternatives.
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April 2023 by Megan T.
My entire skin regimen comprises of ZO because of Monique, the esthetician. She is so knowledgeable on each of the products and taught me when and how to use each one. Now I can't go a day without using ZO because my skin has been so clear! Monique is also amazing with facials and dermaplaning. She is very thorough in her work and I feel like every time I see her it's like a therapy session where I always update her on my life. I can't go to any other esthetician now bc my standards are high.
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April 2023 by Sandra M.
Monique did it again My skin looks and feels absolutely amazing. I'm so happy with my results and all of Monique's recommendations. Her knowledge and expertise is amazing. Love her and can't wait to come and see her again.
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April 2023 by Lidia F.
Just got hydracial on Saturday and had good experience with Claudia. Seriously ask Claudia, she is very professional and gentle. First she asked a question what my concern is and after that she start to customize your facial to address the issue you have. During the facial it was so relaxing and manual extraction also less painful compared to another facial I've experienced. Well I understand everyone pain tolerance is different, but for me personally from scale 1-10, it was 4. Office was clean and organized. You can ask questions to the estheticians for sure but when it comes to prescription it's better you get consultation with dr in charge. As far as I know if you buy products for $150 and up, you could get free consultations which is plus if you want to know skin layering and maybe procedure like Botox, filler etc. I have been struggling with acne, closed commodes since like forever, however one items that works like magic is oil control pads. It has salicylic acid inside which combat bacteria, and also even you wash your face, once you swipe the pads the residue will visible there. Sometimes even face wash couldn't clean enough and oil controlPads for the rescue. Another Items I love the most is sunscreen and power defense! Get the pads, power defense and sunscreen!!!! You won't regret! This review also for the manager Shelley. The manager was kind and work fast to address the issue. She knows how important customer service in the business. Will come back with Claudia to have another facial.
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April 2023 by Mike H.
I was recommended here by my sister, I was introduced to Monique, first off the place was so warm and welcoming and it was super clean & organized. I'm all about details and I was blown away by how amazing the place was. Now my experience: I had came in for redness/dryness under my eyes. They did such an amazing job guiding me and telling me what needed to be done very transparent and gave me the treatment plan that I needed. I highly recommend Zo skin for any and all skin needs having healthy and radiant skin is important take care of yourself and go see Monique she will take care of you.
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April 2023 by Sheila M.
I recently had an amazing experience with Monique! From start to finish, the whole experience was amazing! The atmosphere of the spa was calm and relaxing, and Monique was friendly and knowledgeable. Monique assessed my skin and discussed all my concerns. She was extremely thorough and paid attention to detail. Products were high quality and luxurious. My skin looked and felt amazing after treatment. Overall, I highly recommend ZO Skin Centre Pasadena with services done by Monique.
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March 2023 by Zulma M.
Had the best facial with esthetician Monique and she was amazing! She is SO knowledgeable about all the ZO products and answered all my questions regarding each product she used. Took her time with my treatment and gave great recommendations. 10/10 would definitely to see her again, my skin has never looked better! Thank you Monique!!
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March 2023 by Ru C.
Had my hydrafacial with Claudia. It was a soothing, pleasant experience! As she did the facial, she walked me through my skin problems and recommended their products but didn't try to push me into buying anything. They even gave me a gift bag togo!
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January 2023 by I Love Food Coma
The Treatment:Hydrafacial - This treatment helps to remove dead skin, whitening, removing fine lines & etc. There is a little bit of discomfort during the treatment because this machine uses suctions. But after the treatment, in less than 5 minutes, the discomfort goes away.The Parking: There is public parking lot on Lake & Cordova (90 minutes free!). Just a few minutes walk. There is also street metered parking right in front of the shop ($1 per hour).
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June 2022 by T T.
Serene Obagi has been my nurse and skin guru for the past few months. I can also say she's been my angel because she has transformed my skin and has made me feel and look my best! She makes sure to customize my skincare regimen and follows up every 4-6 weeks to check on my progress. She is caring, professional and so knowledgeable! Just look at my before and after picture (i had really bad hyperpigmentation and she was able to help me get rid of every single and dark spot!!) I always hated everything about my skin and was so embarrassed by it since a teenager :( thanks to Serene and the Zo products, i now have healthy, clear and vibrant skin- i have never received so many compliments on how good my skin looks- it's amazing how these products work like magic. Just be patient and trust the process!! I go to the clinic in Pasadena and all the staff there are always so very friendly and welcoming!
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January 2021 by Jesse Medin (thizz)
This place is amazing I’m a single mother 26-year-old living in LA the time I walked in from the time I walked out not more than 30 minutes and I was already personalized with the skin treatment creams to target what I saw Needed correction on my face it’s been a whole week now since I’ve been using the products and I highly recommend it to anyone that wants to get rid of dole uneven skin with big pores really excited to see my next visit November 2 for the final results I’ll keep y’all posted I’m trying to figure out how to postPictures on here for some reason it’s not letting me sync on to my photo albums
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January 2020 by Arim Azellebe
I love ZO Skin products. my skin so soft and rejuvenated, firmer and of course, looking younger. Products are easy to use.
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January 2020 by Yul Du
Everyone at this location is very friendly and welcoming. Anita does outstanding job- she's a true professional, very knowledgeable and experienced. Highly recommend.
