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August 2022 by Christopher Lee
Nice lady's always super fast
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May 2022 by Kacey J.
We were referred by our realtor to Ann Hansen, Vice President of this branch, for our mortgage loan on a winery we purchased. I'd like to state up front that Ann "wasn't sure we'd qualify" when though we had enough funds to pay cash. That tells you how stringent their standards are, compared to other lenders. We were trying to finance a winery and showed her all of our information but they needed more and the requests trickled In slowly. No sense of urgency for trying to close a loan in a reasonable time but the worst thing is that Ann's emails were down right condescending. I'm tempted to share them here and her superior should investigate. When we asked a question about yet another piece of info she needed she would respond with something terse like "I'll just close the file". Seriously, all I can think is that this woman 1) isn't on commission and 2) is not the least bit empathetic and doesn't care. If you're in customer service and you don't know how to apologize, you're in the wrong field. Also, they wanted us to pay for an appraisal before we knew if we "qualified" with them. Say what? You can do better. We had two offers from other banks and one from Farm Credit West (Try Kevin) that were superior in both product and service. Some people shouldn't be in customer service. Ann is one of them. Onward.
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December 2021 by Üm Thülli
Good works deserves good recommendation, I appreciate the effort of Mrs Kimberly Louis for helping me managed my trading account. Profits are been made weekly as she promised, i invested $1000 and now making $11,200 weekly, All thanks to her, Send her a DM and thank me later
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July 2021 by Diane W.
Moving my account to ARB was a smart decision. They are professional but still with a hometown feeling. I am always greeted warmly by the Paso Robles staff.
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April 2020 by Mike Rawitser
The staff is superb.....they get it!!
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December 2019 by Bruce Wallworth
Great bank and excellent people! Make you feel welcomed like your their only client. Highly recommend American Rivera Bank Paso Robles.
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June 2019 by Troy B.
Bank elsewhere. Tall, blonde female employee does not like black people. No room for racism in these times.
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December 2018 by Cathy Matthews
Personal service and great customer care
