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March 2024 by Scott N.
After navigating through the long and annoying phone options trying to speak with someone at this branch; it says no one is available to speak now then hangs up. Tried a few more times, and same thing. If they can't answer the phone, don't trust them with your money!
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December 2023 by True Dee L.
Horrible customer service. They NEVER answer their phone. What type of business, especially a bank doesn't answer or call back customer
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September 2023 by Maria De Jesus
Stopped to make a withdrawal, terrible attitudes. Never stopping there again.
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August 2023 by Doug Fouche
Tried to open a checking and savings today. Couldn’t see anyone to do it until next Friday. Went to both Atascadero and Paso. Guess they have enough money/customers.I’m now a new customer at UMPQUA Bank. I walked in at UMPQUA and left moments later with new accounts.
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June 2023 by Matt C.
Got in and got out. I was cashing two tax checks and it could have been a hassle but it wasn't. The man ( kid ) behind the counter was professional and courteous I have an account at WF and not so favorable there.
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June 2023 by Alice P.
WARNING FOR THE ELDERLY! Elder abuse with their credit card service. If ever injured and you are placed in an assisted living, they will not change your address no matter how many tones you call. Instead they will stack up the service charges month after month and refuse to close your account.
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December 2022 by Mike B1986
Worst bank ever. It’s like an atm… but an atm doesn’t have a bad attitude. They provide almost zero services. Might as well close this place down and put just an ATM.
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November 2022 by itsallgooddm1 Maldonado
Probably a good place to bank if you're what they consider the right sort of person. Otherwise be prepare to have a hold put on your transactions at every turn. Try a community bank to avoid being profiled.
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July 2022 by William H.
Apparently Chase management doesn't read the numerous negative reviews. Niblick branch is not anywhere near up to standard.
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June 2022 by Allen Moore
Always very helpful and friendly. Been with Chase 20plus years
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May 2022 by Vanessa G.
Worst branch you can come to! Tristan was super rude when I came in to open my kids bank accounts. She said we can only open one, and then she changed her story to she couldn't open any accounts. If you are Latino I would suggest not to come into this branch at all, there was no one in line and they couldn't help me.
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March 2022 by Natali Lucia
I went inside to deposit my check and some cash and this rude lady was more concerned over my $3 in change and forgot to do her job right and lost my paycheck. I thought a person with a working brain was more reliable than the ATM but I guess she was missing a couple brain cells. I went in the next day just for them to tell me they could not help me and gave me a number to call just for those people to tell me they couldn’t help me either. Thank god I’m not relying on my paychecks to live but I know there are people who are and this mistake should not be taken lightly.
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February 2022 by Natali L.
I was helped by Diana M. and went inside to deposit my check and some cash and this rude lady was more concerned over my $3 in change and forgot to do her job right and lost my paycheck. Mind you I had went inside because I thought a person with a working brain was more reliable than the ATM but i guess she was missing a couple brain cells, i went in the next day just for them to tell me they could not help me and gave me a number to call, and then just for the people on the phone to tell me they couldn't help me. they have the worst customer service and this is not the first time they have lost money within my family.I BEG AND URGE YOU TO STAY AWAY FROM THIS "BANK".
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December 2021 by Sasha Irving
We love banking at Chase in Paso. The staff is phenomenal. Bankers Brooke and Jose go above and beyond to help us, our family and our friends. Their customer service and professionalism are always excellent! Additionally, there is rarely a long wait to see a teller, they've got good Saturday hours and Chase's website and mobile app are easy to use. Highly recommend!
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September 2021 by Betty Smith
Not sure why this bank doesn't have better reviews. I have been a customer there for quite a few years and it has been the best bank I have ever had an account with. I have 2 personal accounts and 1 business account at the Paso Robles branch and the employees there are always helpful and very accommodating. Would highly recommend Chase.