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September 2023 by Jenevieve C.
I recently went to cvs to have my photos developed from my disposable camera. I had used this camera for all of my travel adventures and was super excited to get them back. After 6 weeks of calling to see if they were ready I began to loose hope. I had called for 3 weeks straight, every time I was told there was nothing to be done since I had lost my paper slip. This made me very irritated after a while because I was not informed how important this slip was that appeared to be a receipt. I had two different people tell me they would contact the company and get back to me, and never did. The reason I'm giving such a high rating is because of Jamie who showed me compassion when I was at my wits end. She followed through with her promise and ended up printing my photos HERSELF. I was so grateful that I found someone who cared. I can't thank her enough. I recommend to request her if you need something because everyone else seemed to care less about the job.
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September 2023 by Patricia T.
Well here is my latest review of this pharmacy. Disgusted. Called on a Sunday to have my Letrole refilled and the robot told me I was eligible for a refill and said "would you like me to take care of this". I said "yes" and the robot told me my prescription would be ready the same day at 2pm. I decided to wait to pick it up the next day because my experience was they promise a time and it will not be ready. I actually waited two days. Went in and sure enough it was not ready and that it was too soon to fill. Well I took my last dose that day, hello?? I have no more. How could it be too soon to refill. Like I'm not taking two a day. So here we go again. I had to deal with Abbie again, who refused to fill my prescription the last time I tried to refill my diabetic test strips. She is supposedly, the manager. Well she needs another profession bc she is dumber than dirt and she has a permanent smirk on her face. The last time she refused to fill my prescription for some lame reason, I had to call my Dr and tell him about it. Well low and behold I got a call from the pharmacy to personally tell me my prescription was approved. Come on. These are not hard drugs I need. The short of it is Walgreens was my previous pharmacy of choice by my insurance but I didn't want to drive all that way so I took a chance on CVS. Wrong, big mistake, huge. I'm going to try and change back to Walgreens. Not that they were that much better customer service, but at least they didn't have lines out the door and short staffed. They always had my prescriptions ready when promised. Goodbye CVS. I don't want to get in trouble for smacking that smirk off of Abbie's condescending face.
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August 2023 by Karen C.
If I could give fewer stars I would. The line for the pharmacy is practically extending outside the front of the store and they have one register open. This place has the worst customer service!
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March 2023 by Leighton K.
Pharmacy has been late on prescriptions every single time I have needed them. Recovering from surgery is a lot more difficult when pain meds are a whole day or more late.
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February 2023 by Liz M.
I've had great experiences at the Paso Robles store and CVS offers a great program called the Care Pass Membership where it's $5 a month but you get 20% cvs health brand items and 1-2 day free shipping plus on top you get to use coupons and 24/7 pharmacist help , which is great . Really happy Matthew helped sign us up today for it.
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August 2022 by Joe Soto II
Can’t make paper copies
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July 2022 by Nancy W.
This location is slow awful pharmacy Understaffed and slow service I only come when no alternative My doctor sent ores here by mistake
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July 2022 by Holly K.
Look people in the face at least once while you are helping them. Simple. Prices are also insane. 7.99 at target 10.99 here... for toothpaste
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June 2022 by Kristin K.
I have been waiting 30 minutes to pick up prescriptions. I called them in a week ago but of course they are not ready. Sitting in lobby and waiting and waiting. I would never use this pharmacy ever again. If you want to wait close to an hour, please come here!!
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May 2022 by Cheyenne C.
Apparently the store policy is to not answer the phone in the pharmacy because they are understaffed, yet every time I come in her to pick up my medications I have to wait anywhere from 45 minutes to an hour. It's quite possible to multitask but apparently they don't want to. Most of the people waiting in line have a quick question anyways. If I could go to another pharmacy I would it sucks now.
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May 2022 by Gary M.
They need a new pharmacy manager. They don't have enough staff to expedite customers or prescriptions, or even ever answer the phone. I had to move from Walmart where I was for 25 years and it was great. Now that I'm old I'm strapped with this place. It should be the other way around.
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April 2022 by Morgan M.
I would strongly urge anyone in Paso Robles to avoid using this pharmacy for their medication. Out of all the pharmacies I have used throughout my life, this store has provided by far the worst experience of any. It is extremely rare that they have your medication ready to dispense on time. The communication from the pharmacy to the patient is inconsistent. If you need to speak to someone in the pharmacy, you need to physically go into the store and wait in what is usually a long line, because their store policy is currently to not answer the phone in the pharmacy. They just let it ring because they are understaffed. Again, I can't urge you strongly enough to avoid this pharmacy. I can't imagine a worse customer experience and so I'd suggest using literally any other pharmacy to fill your prescriptions, because there is no way they could be doing a worse job than CVS on Niblick.
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April 2022 by Brandon B.
If you want you prescription to not be ready, or the store to close super early without warning, and to not have anything ready anytime then this is your pharmacy!
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March 2022 by Chelsea D.
Crappy a** pharmacy. Veronica is the CVS manager And guaranteed to help expedite a medication for my relative but failed to do her job. Therefore it kinked our ability to help our loved one on time. They ran out of their medicine because management sucks. Just avoid this crappy pharmacy. Seriously? We are switching our loved ones pick up. We encourage you do the same. One star is hard to get with me but if you earn it, I'll gladly give it. Looks like I'm not the first and won't be the last.
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March 2022 by Chelsea W.
Crappy ass pharmacy. Veronica is the CVS manager And guaranteed to help expedite a medication for my relative but failed to do her job. Therefore it kinked our ability to help our loved one on time. They ran out of their medicine because management sucks. Just avoid this crappy pharmacy. Seriously? We are switching our loved ones pick up. We encourage you do the same. One star is hard to get with me but if you earn it, I'll gladly give it. Looks like I'm not the first and won't be the last.