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August 2022 by Korinna C.
Amazing stone options. We are so happy with our kitchen countertops. They helped us match what would work best with our cabinets and flooring. Mike and Cindi were great to work with.
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March 2022 by stu Stoore
How was design images? Good question, I don't know. They asked that I send in the measurements of my project to get a quote, I did. I get this same message within minutes. Now it's neen over a week and haven't heard a word. So you grade this experience...not favorable.
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March 2021 by Pat Wood
The best.
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February 2020 by Linda Martin
BEWARE! All is good until something isn't...that's when you see Mike's true personality! He's arrogant, rude, and doesn't accept responsibility for anything that goes wrong. BEWARE, BEWARE, BEWARE!!!!!
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February 2020 by Don McAdam
Wunnerful Folks, Quality Work!!
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October 2019 by Steven S.
My wife and I are delighted with the thoroughness and how nice our new countertops look in our kitchen, bathrooms and laundry. Mike and Cindy keep us informed as the project unfolded from design, measurement and installation to get a beautiful result. We are truly grateful for their help with our projects.
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March 2019 by Assana Waylonis
We dealt with Mike and his wife Cindi. All we needed was one counter with a BBQ cut out. On the positive, DI has a reasonable selection of slabs, and I was able to find what I was looking for. Cindi, though not necessarily nice, is not rude.However, in addition to being unresponsive, late, and delivering poor craftsmanship, Mike has the foulest, nastiest, most condescending and entitled attitude we have seen in a long time! After weeks of cajoling him to engage, he finally went to the property to template while we were not at home… during which time he urinated on our brand new house (caught on security cameras). Once we asked them to perhaps relieve themselves elsewhere on the 20 acres of wooded property and not against our master bedroom, they pouted and threatened to quit the project… no apologies. More weeks pass, and they finally install the counter with multiple issues. It has an asymmetric reveal — 1.0" on one side, 1.5" on the other — where it should have had no reveal at all. And the reveal has unfinished edges that expose the miter cuts! After another few weeks of emailing back and forth, he agreed to come by to see what could be done to mitigate the poor visual state of the counter. He arrived with a massive chip on his shoulder and within seconds he was barking, yelling and screaming at us, blaming us, the structure, the framing, our hand-drawn sketches, and everything else under the sun for the asymmetry and the crookedness of the counter! And the icing on the cake: he asserted that the unfinished exposed miter edges is "how things are done." Perhaps in your book, buddy!
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December 2018 by Eileen B.
Sorry, this is so disappointing. Yes, it's "a natural stone product", however we didn't order it with a chip, only to be covered up or concealed with epoxy. The seam down the center of the sink, the joints weren't flush and are uneven and the bullnose edge doesn't even line up. Did not expect that we would end up with such poor quality from a company who has been in business so long.
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July 2018 by Assana W.
Shame on me for not checking the online reviews before hiring these folks to work on our outdoor kitchen's counter. We dealt with Mike and his wife Cindi. All we needed was one counter with a BBQ cut out. On the positive, DI has a reasonable selection of slabs, and I was able to find what I was looking for. Cindi, though not necessarily nice, is not rude. However, in addition to being unresponsive, late, and delivering poor craftsmanship, Mike has the foulest, nastiest, most condescending and entitled attitude we have seen in a long time! After weeks of cajoling him to engage, he finally went to the property to template while we were not at home... during which time he urinated on our brand new house (caught on security cameras). Once we asked them to perhaps relieve themselves elsewhere on the 20 acres of wooded property and not against our master bedroom, they pouted and threatened to quit the project... no apologies. More weeks pass, and they finally install the counter with multiple issues. It has an asymmetric reveal -- 1.0" on one side, 1.5" on the other -- where it should have had no reveal at all. And the reveal has unfinished edges that expose the miter cuts! After another few weeks of emailing back and forth, he agreed to come by to see what could be done to mitigate the poor visual state of the counter. He arrived with a massive chip on his shoulder and within seconds he was barking, yelling and screaming at us, blaming us, the structure, the framing, our hand-drawn sketches, and everything else under the sun for the asymmetry and the crookedness of the counter! And the icing on the cake: he asserted that the unfinished exposed miter edges is "how things are done." Perhaps in your book, buddy!
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March 2018 by J. S.
I found this place to be helpful, well priced, quick and I am very satisfied with the finally product...my kitchen countertops. I have already recommended to others!
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March 2018 by Jeannie Stamp
Loving my new countertops! Cindy walked us through their large variety of granite slabs and was quite helpful in answering our questions. Four days later Mike came to our home to take measurements, 13 days later the demo was started and finished and the countertops were installed. Completely painless procedure -- not being inconvenienced with an unworkable kitchen for days on end. The job was top notch and the price was right. I would highly recommend Design Images to anyone looking to replace their countertops. Oh, by the way, we also bought our new stainless steel sink from them, no center divider -- love it! We had no problem whatsoever communicating with Mike and Cindy. I'm so glad we chose them to do the work.
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March 2018 by Diane Copelan
After visits with 4 other counter-top contractors, I was about to give up on updating my single wide mobile home. The others needed me to purchase a full slab of granite, even though I have a TINY kitchen and only required a remnant. On a last-ditch spur of the moment stop, I visited DI. Instead of cringing at having to deal with a small project, Cindy assured (actually COMFORTED!) me, and made me feel as important as a customer with a new mansion.My job was completed yesterday, and I am very happy with the quality of the work and the materials, as well as with the affordable bid. Getting contractors to work with my small, country home is sometimes a nightmare! How wonderful it was to have Mike and Cindy treat me so well, and be so willing to take on a small job.
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February 2018 by C B.
My husband and I used Design Images December 2017, to install granite counter-tops on our new kitchen cabinets. We visited several granite shops before making this decision. We are so pleased we did! The craftsmanship and attention to detail was more than we could have imagined. The lines and seams of the cuts are not even noticeable. It looks like a slab of granite was laid down and molded to conform to the different heights and levels where the granite changes. We literally went to the shop probably 35 times before committing to the texture and color of the granite we picked. There was a huge selection of granite in the colors we were looking at. We were able to view and touch the granite without any pressure or someone looking over our shoulder. We only paid for what we used! All the other granite shops wanted us to buy entire slabs, wasted granite and money. When looking for the right cabinet shop we were told "Design Images can sometimes be hard to work with". People you get what you pay for! Cabinets HAVE to be and should be constructed to account for finished granite edges. Most cabinet builders don't consider this, even after being told by granite installers to set the counter tops out to a certain measurement so the granite edges are perfectly set. Mike, Cindi, and Dave want you to get the kitchen of your dreams and they want to provide you with the best craftsmanship possible, if this makes them hard to deal with then you should probably consider installing tile. We can not express enough the quality, craftsmanship, attention to detail, and willingness to work with us they were able to provide. You will not have one regret using them for your next counter-top install. They are the best of the best. Thank you Mike, Cindi, and Dave. We have a kitchen that is so beautiful, more than we expected.
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January 2018 by Huckle B.
We hired DI to fabricate and install countertops for our remodeled kitchen and two bathrooms over the course of two years. It was a pleasant experience and we can only recommend Mike and Cindi's expertise. While it is true that It may take a little longer to get an estimate sometimes, it is worth the wait as the craftsmanship speaks for itself. Also they are happy to order any material they do not have in their extensive stock. Would recommend to anyone without hesitation.
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January 2018 by Miss R.
My husband and I loved that Mike was no nonsense straight to the point when we first visited his shop. There was a variety of quartz, granite and marble to choose from and Mike was glad to show us ones we may have missed. Once we found what we loved, measurements were taken, quote was given. Day of installation was quick and loved that they cleaned up afterwards. Respecting our home and space was greatly appreciated. We are even happier with the work done. Our little kitchen is now a beautiful kitchen. Thanks Mike! We will be calling again when we are ready to do our bathrooms.
