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February 2024 by Jerry And Karen H.
Good selection, friendly, no-pressure service. I have purchased many appliances and a bed there. Headed back to purchase a floor lamp. It's a great, locally owned store. I will continue to give them my business.
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February 2024 by Philip S.
Yelp requires 85 characters to post a review, so, in as few words as possible, I did not enjoy my experience dealing with IDLER'S.
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January 2024 by Karen-Michele B.
I am so glad we bought appliances from this family-owned business for our new house. They have competitive prices with the other big brand stores and offer great delivery and customer service. I highly recommend Idler's!
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November 2023 by Henry S.
Once again hyper-impressed with meticulous attention to detail, excellent communication and utmost concern about customers that every Idler's employee shows. They have huge selection and competitive pricing but provide so much higher srvice level than their national competitors. We won't go anywhere else.
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November 2023 by Kim Q.
Purchased all new kitchen appliances for our home. Justin was on time with our delivery and did an excellent job on the install. Explained everything when done. Will definitely use them again.
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November 2023 by Dennis E.
Wade was great in getting us into the market for a double wall oven. He went out of his way to help us on many levels. Although the pricing wasn't anything we couldn't have gotten somewhere else, the local aspect of Idler's Home and their reputation for after-market service (yet to be tested, and hopefully never will be needed) sealed the deal. The only hitch in the process is when we scheduled delivery and installation, then had to postpone it. We canceled the initial day of installation three different ways... through text, email, and a message left at the store. The crew arrived on that day anyway. Since our electrical setup needed upgrading before the oven could be installed, I just had them drop off the oven in our garage and arranged for a later install. From that point on, everything went smoothly. This was a minor glitch in an otherwise excellent experience. I would recommend Idler's Home to anyone considering an appliance purchase. See Wade!
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November 2023 by Roland R.
This was our second appliance install in less than a year. Both times the delivery/installation personnel were efficient, careful, and clean. Five stars for Idler's from sales to servic!
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October 2023 by DL C.
This service department was highly recommended by my realtor in SLO. She was percent correct regarding excellent service. The whole team was 5 star repairing our Dishwasher. Service Manager Zac, and repair team Tom and Scott were top notch. We hope nothing needs to be fixed or replaced anytime soon but we know who to call if we do. Thank you! Dave C
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September 2023 by Lue B.
Our old fridge in garage stopped running. Was loaded with food which we put in large ice chest. Went directly to Idler's. Chose a new fridge from their selection of ones with blemishes. Found one that was just right and we could barely see the blemish if we looked hard. Go great del on it. The new one was delivered and installed the very next morn! We can always depend on Idler's. We have purchased our temperpedic beds, our Lazy Boy chairs, washer and dryer and dishwasher over the years. Good products. Great service.
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August 2023 by Charlie Little
The install team was on time with adequate pre-notice. I loved the delivery tracking app that showed exactly where they were on their way to our house. The team got right to it, install the plants, took our old one away, and we’re out in short order, very pleased with the professionalism and the result.
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August 2023 by BA1053177
We had a spa delivered today from Idler’s. The delivery crew first had to remove the old hot tub and then get the new unit in place. They were on time and extremely polite and professional. I’m happy with our purchase and you will be too!
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August 2023 by Terri Robards
I recently bought a House and have bought four Appliances from Idlers.This time I bought Myself a Birthday Present, (and it got delivered today on my birthday), and it was installed in the same Professional and Friendly manner as the others prior. Thanks Again
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August 2023 by Henry Sobel
Thrilled again with the full spectrum of personal service from Idler's people. On getting to our Paso Robles vacarion home for a quick visit, found a old refrigerator was broken. Salesperson found us a good replacement at a fair price and was able to arrange next morning delivery. Delivery guys were meticulous. Great to have sucha community business here we can depend upon.
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August 2023 by Lee O.
Four years ago we bought our new LG refrigerator from Idler's along with a five-year extended warranty. Recently, when we were out of town, our house sitter notified us that our refrigerator had stopped working. Idler's was able to schedule a service visit for the day after we returned home. After determining that parts would need to be ordered, Idler's managed the next day (!) to deliver a loaner fridge to us-a service that we greatly appreciated. It turned out that a couple more service visits were needed to solve the problem, but their loaner refrigerator made the delay livable. I'm very happy that we bought our refrigerator from Idler's. I'm not sure other stores would provide such excellent customer service.
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July 2023 by Sergio Solis
Day one started with ANDY… he was very helpful and did not try to up sale us - very much appreciated - delivery on time and date as agreed - ISSUE - first wash very noisy through the wash cycle - Idler’s sent out a tech as soon as he heard the issue. He said I can’t fix that - yes it was that bad-Spoke with ANDY and he assured us that he was going to make it right. And BOY did he deliver! Not only did we get a new upgraded washer but the warranty still stands and the new upgraded washer was delivered the same day. No extra charges and hassles.Very very happy with IDLERS service and specifically with ANDY and his delivery and installation crew. Thank you very much.
